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Breakfast Attendant

Scranton, PA | Full Time
6 Days Ago

Job Description

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

Residence Inn Scranton947 Viewmont DriveScranton, Pennsylvania 18519

 

Overview

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities

  • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
  • Ensure quality control of menus with regard to cleanliness and appearance
  • Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
  • Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated are met
  • Perform opening and closing procedures and side work duties according to station rotation assignment
  • Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
  • Perform any other duties or attend meetings as requested by management
  • Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel

Qualifications

  • Ability to perform job function with attention to detail speed and accuracy
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Must be willing and have the ability to work a varied schedule that may include weekends and holidays
  • Must be able to obtain and provide Food Handlers card as required by city/county/state
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Ability to handle stressful situations in a calm professional manner
  • Understanding of hotel products and guest services
  • Ability to communicate professionally when answering phones and speaking with guests and team members
  • Demonstrates a positive attitude and a desire to be of service to others
  • Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos
  • Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
  • Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner

 

Skills for Breakfast Attendant

The job skills required for Breakfast Attendant include food service, Guest Service, Attention to Detail, Dishwashing etc. Having related job skills and expertise will give you an advantage when applying to be a Breakfast Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Breakfast Attendant. Select any job title you are interested in and start to search job requirements.

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Career Path for Breakfast Attendant

The following is the career advancement route for Breakfast Attendant positions, which can be used as a reference in future career path planning. As a Breakfast Attendant, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Breakfast Attendant. You can explore the career advancement for a Breakfast Attendant below and select your interested title to get hiring information.

How to Become a Breakfast Attendant

If you are interested in becoming a Breakfast Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Breakfast Attendant for your reference.

Step 1 Understand the job description and responsibilities of a Breakfast Attendant

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Step 2 Knowing the best tips for becoming a Breakfast Attendant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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