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1 Desktop Support Job in Terrace, WA

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ReqRoute,Inc
Terrace, WA | Full Time
7 Months Ago
Desktop Support
ReqRoute,Inc Terrace, WA
Full Time | Business Services 7 Months Ago
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ReqRoute,Inc is Hiring a Desktop Support Near Terrace, WA

Title: Desktop Support
Location: Terrace, WA, OnsiteĀ 
Contract

Job Responsibilities:
  • Provide end-to-end technical support for customers and the physical campus.
  • Lead the identification, diagnosis, troubleshooting and resolution of issues and events including software, hardware, network, batch operations, unified Communications, security, platform, configuration management database, and website.
  • Configure, deploy and troubleshoot Premera software & hardware (desktops, laptops, thin clients, headsets, webcams & other peripherals) for new and existing employees.
  • Provide IT Technical Support for physical campus activity including employee, building and conference room moves.
  • Provide IT Technical Support via an ACD phone queue environment
  • Create a positive customer experience providing clear verbal and written support and instruction.
  • Accurately classify, prioritize, and document support activities and outcomes for all issues into the ticketing system.
  • Successfully use knowledge base and process documentation to effectively support customers and resolve service alerts.
  • Use automation tools such as PowerShell to drive efficient troubleshooting.
please send resume to neeraj@reqroute.com

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

POST DATE

08/24/2022

EXPIRATION DATE

11/16/2022

WEBSITE

reqroute.com

HEADQUARTERS

SAN JOSE, CA

SIZE

50 - 100

FOUNDED

2008

CEO

YASH DAVE

REVENUE

<$5M

INDUSTRY

Business Services

Show more

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The job skills required for Desktop Support include Technical Support, Desktop Support, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

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They often deal with clients who are having trouble with their systems, which can frustrate customers.

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Responsibility includes installing and maintaining hardware and computer peripherals.

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Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

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Understand the customer’s grasp of technology.

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Step 3: View the best colleges and universities for Desktop Support.

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