Hi,

I would like to share an excellent opening Contact “Process Associate, Document Management” do go through the details and kindly send me the updated resume.

Location : Omaha, NE

Type of Hire : Contract

Mode of interview : WebEx / Teams

Job Description :

Manage different sections of Mailroom according to standard guidelines & SOP

Assist with maintaining client records and confidentiality, as well as, recalling containers for internal and external audits

Sort, locate, open, inspect and bundle all incoming mail and publications

Document, process and file all incoming and outgoing mail correspondences

Distribute all inter-office mail for the facility departments

Troubleshoot and perform simple preventive maintenance of machines

Process check handling, deposit and reconciliation according to Company service standards

Research case numbers for proper handling

Handle inbound and outbound emails/calls

Assisted with daily tasks as assigned

Prioritize, plan and organize tasks and work responsibilities to achieve SLAs

Comprehend and respond to customer inquiries.

Identify, research, and resolve problems

Ability to accurately interpret and compile information from a variety of sources and systems

Ensure that turnaround time and quality of the work meets Company service standards

Interact with customer in a respectful and professional manner via email and on calls

Manage own work in process and support team efforts to ensure that individual, team goals are met

Should be able to handle basic day to day requirements of excel