Job Details
Level: Entry
Job Location: Corporate Office - Mount Airy - Mt Airy, NC
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: Undisclosed
Travel Percentage: Up to 25%
Job Shift: 1st Shift
Job Category: Human Resources
Summary
At Renfro Brands, we believe a life well lived is lived in socks. As the worlds leading designer, manufacturer, and marketer of quality socks and legwear products, our team has pioneered some of the most important innovations in sock manufacturing, from standardizing sock sizes to eliminating toe seams. We value trust, honesty, and mutual respect. Its how weve built success with suppliers, retailers, and customers. And its how we build our team. If youre passionate, creative, and thoughtful, theres a place for you at Renfro. To learn more about joining our tight knit team, visit us at Renfro Brands.
SUMMARY
The HR Administrative Support role functions to support the HR team with daily operations of the department. This role will act as the first point of contact for HR-related queries from employees and external partners. Administrative duties include benefit administration support, FMLA administration, maintaining HR documents and updating internal HRIS system.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Overall HR Support:
- Answers basic questions and processes routine transactions such as tax withholding changes, direct deposit forms etc., address changes, in a timely and courteous manner.
- Operates and oversees maintenance of standard office equipment such as copy machine, fax machine, personal computer, printers, label makers, and shredder. Coordinates service and maintenance of equipment throughout department.
- Communicates in a courteous and professional manner.
- Adheres to company policies, including attendance and punctuality.
- Performs special assignments and projects as necessary, i.e., coordinating employee events, scheduling training, printing labels, distribution of materials, typing, photocopying, shredding and collating.
- Completes employment verification requests for NC, CA and NY employees.
- Assists with completion of state unemployment forms for previous employees.
- Creates and maintains files, including personnel files, medical files, FMLA files and I-9 files.
- Researches and reconciles problems and questions.
- Participates in team decision making.
- Responsible for responding to COVID related questions and administration of quarantine protocols.
- Conducts New Employee Orientations as needed.
- Writes and posts various announcements on the Employee Intranet, including New Hire Postings, Employees on the Move, special events, and benefit information.
- Maintains correct forms and current policies for company intranet.
- Maintains department forms as well as HR bulletin boards at NC locations.
- Manages and assists with events and planning throughout year for HR team.
- Conforms with and abides by all regulations, policies, work procedures and instructions including but not limited to confidentiality requirements.
- Responsible for monthly Headcount Report and various KPI reports utilizing HRIS.
- Responsible for filing 1st Report of Injury to WC carrier.
- Schedule WC doctors visits as needed.
- Other duties may be assigned.
Benefits Administration:
- Daily contact for defined pension administration, including data entry, processing payments, pension verification, phone inquiries, (new participants, deaths, and beneficiaries), annual mailings/communications, and audits.
- Ability to communicate benefit plan information to employees offering initial support for questions and employee needs.
- Supports Annual Open-Enrollment from planning to roll-out of programs and benefit administration utilizing HRIS.
- Responsible for running various benefit reports as needed utilizing HRIS.
- Assists with benefit audits.
- Sends monthly communication to HR Team for anniversary milestones and coordinates certificates for all locations.
FMLA Administration:
- Initial contact for FMLA leaves and all necessary paperwork for NC, CA and NY corporate locations.
- Tracks FMLA utilizing HRIS system.
- Manages leaves in HRIS as well as communication with managers/leaders.
- Manages other leaves of absence and able to communicate and update employee and leaders timely.
- Runs reports to share with HR team companywide for continuous tracking.
- Communicates insurance premiums and submits information to Payroll.
HRIS System:
- Serves as a point-of-contact for simple HRIS employee assistance, including, but not limited to, password reset, onboarding new hires, and updating documentation for personnel records.
- Serves as a liaison between HR Team and HRIS provider.
- Assists with the creation and processing of employee changes in HRIS.
- Uses HRIS system to create and analyze ad-hoc reports and queries.
- Troubleshoots HRIS system issues and researches solutions to improve system efficiencies.
- Assists with new hire onboarding process in HRIS.
Recruiting:
- Assists with answering and responding to general calls and emails from potential applicants and candidates.
- Makes travel arrangements as needed and Processes travel expenses.
- Completes employment verification and reference checks for new employees as needed.
- Assists with Job/Career Fairs as needed.
SUPERVISORY RESPONSIBILITIES
None.
Could You Be The One?
PROFESSIONAL QUALIFICATIONS
- Excellent attention to detail, time management skills and meeting deadlines
- Positive attitude and ability to maintain confidentiality
- Ability to reflect positive attitude and disciplined work ethic
- Ability to work in a team
- Ability to work independently
- High energy level
- Strong interpersonal skills
- Demonstrated experience in being a self-starter
- Ability to deal with internal/external customers with enthusiasm and professionalism
- Strong verbal, written and interpersonal communication skills
- Possess confidence, good judgment, energy and the right personality to work in a challenging environment
EDUCATION and/or EXPERIENCE
- High school diploma or equivalent required.
- Two-year business degree preferred.
- Minimum of two years of administrative support experience required with Human Resources experience a plus.
- Must have proficiency with all Microsoft applications.
KNOWLEDGE, SKILL AND ABILITY
- Must have strong attention to detail and organizational skills.
- Requires strong business writing skills.
- Requires strict confidentiality in dealing with sensitive, private information.
- Requires effective public relations and interpersonal skills.
- Ability to work relatively independently with minimal supervision available to address non-routine questions.
- Ability to willingly participate in a team environment to achieve departmental and organizational goals and objectives.
- Ability to work within established deadlines.
- Flexibility to work outside of standard business hours to meet business needs and travel to company events.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Usual office environment with frequent sitting, walking, and standing. Occasional climbing, stooping, kneeling, crouching, and balancing. Frequent use of eye, hand and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone. Light physical effort required by handling objects up to 20 pounds occasionally and/or 10 pounds frequently. Ability to move between departments to interact with others. Consistent daily attendance required; occasional off-shift support and limited travel required.
Generally, will work in climate controlled, smoke-free office environment. Will occasionally travel to college campuses for recruiting events and other businesses/conference centers for company-sponsored training/events, including manufacturing and/or distribution centers.
Occasional: activity exists less than 1/3 of the time.
Frequent: activity exists 1/3 and 2/3 of the time.
*The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer at any time with or without notice.
AA/EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, gender (including pregnancy), gender identity, sexual orientation, national origin, religion, age, disability, veteran status, genetic information or other protected characteristics. *