Installation Manager

Renewal by Andersen

Nashville, TN

COMPANY OVERVIEW:

Drawing on the Andersen tradition of over 100 years of quality, innovation, and craftsmanship, Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. Our process begins with a free in-home consultation. We then custom-make beautiful, energy-efficient composite windows and professionally install them for optimal performance. We are in search of a hardworking, self-motivated, and experienced individual who is looking for a full-time opportunity to become the Installation Manager for Renewal by Andersen. All characteristics for this role will include, but are not limited to, the following:

What You Do:

• Oversee the entire installation department for their given region

• Supervise the installation crews to assess the quality of installation and customer satisfaction

• Adjust the installation schedule based on customer, changes, weather, and any other contributing factors

• Complete jobs in the system to ensure installation crews are compensated for completed work in a timely manner

• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs

• Ensure compliance with OSHA and site safety standards

• Lead your employees to outstanding performance through consistent coaching and feedback

What You Need:

• High School diploma or equivalent

• Minimum of 5 years of similar experience

• Window and door installation experience

• Customer service experience with job troubleshooting as a key component

• Good computer skills

• Excellent communication skills with the ability to build quick rapport

• Creating a sense of urgency with field crews

• Excel at delivering for customers

• Ability to exist and excel in a fast-paced environment

• Ability to quickly and competently handle one-off situations

COMPENSATION & BENEFITS:

• $50,000 annual salary bonus structure

• Company vehicle and gas card

• PTO – vacation, sick, and holiday pay

• Medical, vision, dental, and supplemental life insurance

• 401k plan

• Student loan reimbursement program

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus pay

Experience:

• window installation: 1 year (Preferred)
• installation management: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person