Who is Renew?

Renew is a patient-driven healthcare provider focused on providing a technologically advanced completely digital, implant-supported and implant-retained full-mouth restoration solution for our patients suffering with missing and failing teeth. Renew was founded to bridge the gap between uncomfortable traditional dentures and expensive fixed implant driven treatments. Renew is striving to bring health and happiness to as many people as possible by providing a premium "new smile" solution at an affordable price.

How do we Renew?

Renew is achieving its goal of helping patients by leveraging technology and the innovate ideas of our teammates. That’s where you come in! Renew employees are entrepreneurial, dedicated, and resilient quick learners who bring a new perspective to solving real problems. 

Why do we Renew?

For every patient whose health and smile we renew, Renew is giving someone back the ability to live their best life, for themselves and for their loved ones. And Renew believes that is something worth striving for!

Summary

Renew is seeking an exceptional Office Manager to oversee daily operations of our state-of-the-art dental surgical center in Delray Beach, FL. In addition to overseeing daily center operations, the Office Manager will work with the center staff to enhance the quality of patient care, maximize patient satisfaction, streamline the patient care cycle, facilitate communication, and implement operational efficiencies.

Primary Responsibilities

• Ensure the center is properly maintained, running efficiently, and providing a high quality patient experience and standard of care
• Provide consistent and professional interactions with patients and staff
• Coordinate patient scheduling
• Facilitate patient medical clearance screenings
• Ensure any clinical approvals and patient forms/documentation are properly completed (e.g., medical clearances, consent forms, HIPAA acknowledgement, etc.)
• Ensure completion of start of day and end of day clinical procedures by staff
• Monitor and deliver patient treatment plans to the Education Consultants
• Communicate with patients to navigate service recovery needs
• Identify, track and report all patient service recovery needs or potential areas of concern
• Manage center compliance/regulatory matters (e.g., licenses, HIPAA, OSHA, etc.)
• Organize, prepare for, and participate in center inspections (HIPPA/OSHA, fire department, dental board, etc.)
• Uphold compliance with clinical standards and other Renew protocols, rules, and regulations
• Develop effective working relationships to manage and mentor staff
• Maintain staff schedule and monitor and approve time/attendance
• Other duties as assigned

Qualifications and Skills

• Excellent communication, organizational, and problem solving skills
• High level attention to detail
• Accustomed to working in a fast-paced environment with a demonstrated ability to juggle and prioritize multiple, competing tasks and demands, while at the same time maintaining high quality standards
• Experience managing and mentoring staff
• Maintain high level of confidentiality
• Previous experience in management, customer service/support, and/or sales
• Previous experience in dental or other healthcare environment 

Schedule

This is a full-time position and offers a four day work week (Monday-Thursday from 7:00am – 5:00pm), with occasional overtime and Fridays as needed.

Compensation

$50,000-$55,000/annually

Benefits

• Fully paid training program
• Paid sick time
• Insurance (eligible 1^st of the month following date of hire)
  • 100% employer paid for employee
  • Health, dental, and vision
  • Life and disability
• Health and flexible spending accounts
• 401(K)
• Employee assistance program
• Collaborative, cross-functional, and team-oriented environment

Other

• Located in Delray Beach, FL
• COVID-19 vaccination required
• Authorization to work in the U.S.
• No relocation assistance

Renew is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.