8 Hotel Indigo Baltimore - Assistant Front Office Manager Jobs in Baltimore, MD

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Hotel Indigo Baltimore - Assistant Front Office Manager

Remington DC Courtyard Employers

Baltimore, MD | Full Time

$43k-57k (estimate)

11 Months Ago

Front Office Manager (S)

Peachtree Hospitality Management

Baltimore, MD | Full Time

$49k-69k (estimate)

Just Posted

IS Analyst - Front Office Desktop Support

Franklin Templeton

Baltimore, MD | Full Time

$78k-98k (estimate)

4 Days Ago

Assistant Front Office Manager

Residence Inn East Baltimore at the Johns Hopkins Medical Campus

Baltimore, MD | Full Time

$42k-58k (estimate)

5 Days Ago

Assistant Front Office Manager - Hilton Baltimore Inner Harbor

Hilton

Baltimore, MD | Full Time

$75k-101k (estimate)

1 Week Ago

Assistant Director of Front Office - Hilton Baltimore Inner Harbor

Hilton

Baltimore, MD | Full Time

$48k-64k (estimate)

1 Week Ago

Box Office Ticket Buyer for Baltimore, MD

REPS

Baltimore, MD | Full Time

$60k-76k (estimate)

1 Month Ago

Office Secretary - (1.0 FTE/10 months) - 0.5 Baltimore Highlands Elementary School/ 0.5 Lansdowne El

Baltimore County Public Schools

Baltimore, MD | Other

$49k-61k (estimate)

2 Days Ago

Hotel Indigo Baltimore - Assistant Front Office Manager

$43k-57k (estimate)

Full Time 11 Months Ago

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Remington DC Courtyard Employers is Hiring a Hotel Indigo Baltimore - Assistant Front Office Manager Near Baltimore, MD

Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Have complete understanding of Front Office staff's job descriptions and duties and be able to perform duties at any given time.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs.
Assist the General Manager by handling special requests, group blocking and unusual circumstances.