Overview

Summary:

The Billing Coordinator will be based out of our Plano, Texas Support Center office and will be responsible for providing positive and effective customer service and implementing accounts receivable best practices.

PART-TIME:

• Work schedule will be fulltime during billing days and may require work hours that are greater than 8 hours per day during the billing period which is the 1st 5 workdays of each month.
• Work schedule will be no more than 20 hours per work week for the days outside the billing period.

Essential Duties and Responsibilities:

• Manage the accounts receivable (AR) and some accounts payable (AP) of 100 accounts across 800 locations.
• Process billing and invoicing for client’s monthly bills with a full assignment of customers
• Conduct account research and analysis.
• Post payment receipts and payment application to the AR.
• Travel to the support center to handle in office deposits when scheduled.
• Liaise with accounts to resolve outstanding issues.
• Identify and implement process improvement strategies to ensure efficient and accurate operations.
• Track accounts receivable, reconciling to the General Ledger (GL).
• Promote and develop excellent customer relationships.
• Adapts to adjustments in the work environment and demonstrates ability to deal with frequent changes.
• Manage time effectively to meet and exceed deadlines to ensure availability for additional tasks or projects.

• Must conduct self in an ethical, legal, and responsible manner at all times.
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Business Conduct.
• Attends all mandatory meetings, trainings, and assignments as delegated.
• Perform other duties and responsibilities as assigned

Responsibilities

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent written, verbal, and organization communication skills required
• Effective time management and organizational skills with a high level of attention to detail.
• Able to identify opportunities for improvement and assume responsibility.
• Able to work well under pressure in a fast-paced environment and exercise sound judgment and discretion.

Education/Experience:

• Associates degree, Bachelor’s degree is preferred.
• At least 5 years of accounts receivable experience with commercial collections, preferred.
• Solid understanding of the entire accounts receivable process with a strong accounting skill set.

Computer Skills:

• Strong knowledge of Microsoft Office Suite applications required
• Understanding of NetHealth software is preferred
• Experience with Sage Intaact software is preferred

Qualifications

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a healthcare environment and the temperature in the work environment is usually moderate. The positions’ primary office is the Support Center in Plano, Texas; however, telework or work at home, for portions of the workweek may occur, depending upon project needs and requirements in coordination with the executive leadership or other sponsor, as appropriate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to walk, bend, stand, and reach constantly during a workday.

Acknowledgment:

I have read this job description and fully understand the requirements set forth therein. I hereby accept the position of Billing Coordinator and agree to perform the identified essential functions in a safe manner and in accordance with the facility’s established procedures. I further understand that during my employment, I further understand that my employment is at-will and thereby understand that my employment can be terminated at-will either by the company or myself and that such termination can be made with or without notice.

Employee Signature Print Date