Are you looking to be in a workplace where colleagues inspire one another? Are you interested in competitive and impactful benefits? Do you prefer flexible work arrangements?Relativity is seeking an IT Support Analyst to join our Internal Technology (IT) department. IT’s mission is to deliver technology solutions that connect, secure, and accelerate our employees and customers world-wide. Our IT team is primarily located in Chicago, USA, with a smaller team in Krakow, Poland. Our employees are based in the USA, United Kingdom, Germany, Poland, Australia, Hong Kong, and Singapore. As an IT Support Analyst, you are our employee’s primary point of contact with IT. Your objective is to ensure our employees receive quality and responsive IT services, whether they work from our office or from their homes. You will receive, track, and resolve tickets while ensuring superior communication with employees. And you will enjoy hands-on experience and gain knowledge on our IT technologies so that you can tackle work of increasing complexity over time. You will ensure our processes are well-defined and documented. You will report to a local End User Services Manager, who oversees the End User Services team in Krakow. You will work closely with another Service Desk Analyst and a System Administrator, and you will also collaborate with our sister Team in Chicago. Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.Benefit Highlights:Comprehensive health, dental, and vision plansParental leave for primary and secondary caregivers Flexible work arrangementsTwo, week-long company breaks per yearUnlimited time offLong-term incentive programTraining investment programAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.