POSITION SUMMARY: Review daily receipts and process payments to patient accounts. Communicate with insurance companies, healthcare providers, and patients in person, in writing and by phone. Assist Director of Revenue Cycle and Department managers with resolving charge rejections and assist with chargemaster maintenance as needed. Act as EHR super-user and work with Director to engage in denial reviews and revenue integrity reviews. Takes on additional duties as assigned including but not limited to working closely with Director of Revenue Cycle in trouble shooting issues, identifying potential risks, and training new staff.

GENERALDemonstrates familiarity by supporting and abiding by all RHSHC policies and procedures.Acts in a professional manner reflecting the mission and values of RHSHC.Attends meetings and in-services as scheduled.Participates in the maintenance of a clean and safe environment.Performs other responsibilities as requested.Participates in and is accountable for process improvements to include but not limited to PEx activities.The above statements reflect the general responsibilities considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

POSITION QUALIFICATIONS:a. Knowledge of medical billing and collection practices.b. At least 1 year Medical Office experience required, including patient types and insurance billing.c. Knowledge of Excel, email, and financial billing systems required.