Description

 The entry-level Assistant Property Manager will work closely with the Property Manager, Property Operations Manager, tenants and others to oversee aspects of a building’s maintenance and occupancy. This role requires the Assistant Property Manager to communicate regularly with tenants to ensure on-time payment of rent, proper adherence to lease agreements and provide assistance to troubleshoot property-related issues including maintenance requests. The entry-level Assistant Property Manager will interact with the public assisting with potential clients. This is a career growth opportunity position! Previous student housing and leasing experience is required.

Essential Job Functions and Responsibilities:

• Welcoming visitors by greeting them, in person or via phone
• Answering or referring inquiries
• Perform various property audits and create audit reports for management
• Qualifying new and existing residents for occupancy
• Inputting and assigning work orders
• Scheduling and touring prospective tenants
• Creating leases and other associated documents
• Seek Lease renewals and handle processing
• Assisting the property management team with rent collection and resolving delinquency
• Marketing all available units by keeping listings updated across multiple platforms
• Facilitation of legal processes such as evictions
• Working with leasing companies to market rentals as well as other ad-hoc projects
• Acts as "manager onsite" when Property Manager is out of the office
• Other duties as assigned.

Requirements

Knowledge/Skills/Abilities

• Excellent customer service, must be customer service-orientated
• Able to effectively manage your own time to ensure that all tasks are completed in a timely manner with little supervision
• High attention to detail and overall organization skills
• Ability to effectively communicate with staff and residents in English and Spanish, both written and verbal
• Must possess strong math and writing skills, Proficient in documenting situations with tenants
• Ability to multi-task in a fast-paced environment and to adapt to a dynamic, rapidly changing business
• Must be computer proficient with a working knowledge of Microsoft Office Suite
• Previous experience with Appfolio and Bluemoon software preferred
• Ability to maintain confidentiality

Education and Experience:

1-3 years experience in Multi-Family Residential Property Management; Previous leasing experience and 1 years in student housing property management is required. Associate degree from 2-year college or technical school is a plus.