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Solution Engineer (Northeast Region)
redriver Boston, MA
Full Time 6 Months Ago
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redriver is Hiring a Solution Engineer (Northeast Region) Near Boston, MA

Position Summary: The Solution Engineer III (SE III) is a highly skilled and experienced customer-focused technical sales professional who provides in-depth technical information and specific design/implementation guidance to Red River’s customers. The SE III is an expert in one or more technical specializations. As a technical leader, they mentor others and share their knowledge within the Red River Solution Engineering and Sales teams. They provide architectural guidance for customers across the Red River product portfolio, including products and services from OEM partners. The SE is responsible for pre-sales engineering activities including: 1) identifying customer’s business outcomes and/or mission challenges and proposing technology solutions, 2) engaging as the primary client technical resource on sales engagements and 3) achieving and maintaining OEM certifications in their area of expertise. SE III’s are very knowledgeable of Red River’s offerings across multiple technologies and architectures. SE III’s are both technical and business focused, with the ability to articulate technology roadmaps linked to customer business outcomes. As necessary, the SE III works with Design Architects, and Solution Engineering peers, to validate the best solution to address customer requirements. The SE III works jointly with the Account Executives to learn the customer business outcomes and create the best technical solution. The SE III provides technology related input for internal company initiatives, including idea submission for new services and offers based on Red River’s capabilities. They will assist with the technical interview process for Solution Engineering candidates. Primary Position Tasks: Defines technology and product recommendations, as well as, architectural solutions for sales opportunities. Serves as the technical point of contact and technical sales lead for the customer. Provides the initial input for proposals and statements of work. Validates that the completed proposal (SOW, BOM, LOE, etc.) aligns with customer desired outcomes. Demonstrates technical knowledge and consultative skills, while working with customers and Red River team members. Uses professional level presales engineering skills and in-depth knowledge in at least one specialization, such as, Data Center, Collaboration, Security, Microsoft Modern Workplace, Cloud or Route/Switch/Wireless. Has knowledge of relevant solutions sets, product line specifications, performance criteria and applications. Understands Red River offers and solution strengths, and opportunities. Minimum Education/Certification/Experience Requirements: Bachelor’s degree desired 10 years work experience 5 - 7 years of presales engineering experience Active and verified professional level OEM certifications (ex. Cisco CCNP, CCDP) Knowledge, Skills and Abilities: Strong technical aptitude with the ability to learn new technical information quickly. Excellent communication skills with the ability to create a message to share verbally or in written form. Understands customer business outcomes, as described by the customer, with strong knowledge of customer industry verticals. Understands the sales process and partners with the Account Executive to execute for success. Ability to relate technology, or technical solutions, to solving customer business problems. Ability to create a detailed implementation plan (SOW) for a customer solution, including expected timelines for project completion. Validates the SOW, BOM, and LOE prior to delivery to the customer. Capable of demonstrating solutions within area of technical strength. Excellent skills for building rapport and trust with team members, customers, and partners. Maintains current and attains additional OEM and industry certifications, as required. Essential Elements (Mental; Physical; Equipment used): This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday. This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment. Special Requirements: Travel requirement varies and can be up to 50% depending upon work location. Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional). EOE M/F/DISABLED/Vet Red River is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

Job Summary

JOB TYPE

Full Time

POST DATE

09/10/2022

EXPIRATION DATE

11/04/2022

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The job skills required for Solution Engineer (Northeast Region) include Collaboration, Initiative, Communication Skills, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Solution Engineer (Northeast Region). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Solution Engineer (Northeast Region). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Solution Engineer (Northeast Region) positions, which can be used as a reference in future career path planning. As a Solution Engineer (Northeast Region), it can be promoted into senior positions as a Software Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Solution Engineer (Northeast Region). You can explore the career advancement for a Solution Engineer (Northeast Region) below and select your interested title to get hiring information.

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