Recent Searches

You haven't searched anything yet.

2 IT Support Specialist Jobs in Great Bend, KS

SET JOB ALERT
Details...
Redbarn Pet Products
Great Bend, KS | Full Time
$51k-63k (estimate)
5 Months Ago
Kansas Children Service League
Great Bend, KS | Full Time
$37k-47k (estimate)
Just Posted
IT Support Specialist
Redbarn Pet Products Great Bend, KS
$51k-63k (estimate)
Full Time 5 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Redbarn Pet Products is Hiring an IT Support Specialist Near Great Bend, KS

Description

About Us:

Redbarn® Pet Products is a manufacturer of premium pet food, treats, and chews. For over 25 years, Redbarn has been a family-owned business, and our co-founders, Jeff and Howie, are committed to staying that way. What began in 1996 as two lifelong best friends cooking in a kitchen has flourished into what they call, one big family. Jeff and Howie are honored to have many talented people who've worked beside them for 25 years now and to support a team of more than 500 today. Together, we work every day to put a smile on your pet's face.

The Company offers competitive wages, sign on bonus and benefits including employee discounts, company matched 401(k), Medical Insurance, Paid Vacation, Paid Sick and Paid Holidays.

Position Summary:

Redbarn Pet Products, LLC is seeking an IT Support Specialist. This is a frontline, internal customer facing role, performing in-house and remote troubleshooting. This position will require a highly technically skilled individual that is able to resolve more complex problems. Excellent communication skills, a positive and helpful attitude, a strong technical aptitude, and the ability to suggest creative process improvements are essential.

Roles and Responsibilities:

  • Provide customer-centric support to end-users
  • Analyzes, implements, troubleshoot and maintains local site hardware (computer, printer, scanner, phone etc.), software, and operating systems.
  • Understands and assist in performs analysis, troubleshooting, and repair of LAN and WAN infrastructure, including on-site servers, WAPs, switches, routers.
  • Accurately tracks and routes escalated incident and request tickets providing thorough documentation of troubleshooting, history, and resolution.
  • Analyzes user requests and evaluates multiple potential solutions to determine the best course of action and/or technology solution, delivering successful outcomes.
  • Provides general end-user training and documentation.
  • Provides support for Microsoft Office, Outlook, Mac OS, Video Conferencing, Antivirus.
  • Assist in running/managing CAT cable throughout the plant.
  • Assist in Server Administration including Windows and Databases.
  • Develop and refine help desk procedures to ensure user satisfaction.

Requirements

QUALIFICATIONS

  • 1 years of IT support experience or equivalent experience required.
  • 1 years of desk side support preferred.
  • CompTIA A certification preferred.
  • Excellent interpersonal and professional communication, both verbal and written.
  • Strong ability to use good judgment, problem-solving, and decision making skills.
  • Strong organizational skills including multi-tasking and time management.
  • Ability to maintain confidentiality and professional decorum.
  • Knowledge of Microsoft Office, Microsoft Operating Systems and Mac OS.
  • Knowledge of Active Directory, Remote Desktop Service and remote user support.
  • Excellent troubleshooting skills.
  • Knowledge of networking technology and concepts.
  • Knowledge of TCP/IP protocol.
  • Ability to gain, understand, and apply knowledge from technical manuals.
  • Demonstrated ability to thrive in a fast-paced, constantly changing environment
  • Employee is regularly required to use hands to finger, handle, or feel and talk or hear.
  • The employee is frequently required to stand; walk; sit and reach with hands and arms.
  • The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
  • Employee is frequently exposed to risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places and outside weather conditions. The noise level in the work environment is usually moderate.

Redbarn® Pet Products is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Redbarn Pet Products, LLC., complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, please contact Human Resources at (562) 495-7315 or via email at jobs@redbarn.com.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-63k (estimate)

POST DATE

10/17/2022

EXPIRATION DATE

04/16/2023

Show more

Redbarn Pet Products
Full Time
$37k-45k (estimate)
2 Weeks Ago
Redbarn Pet Products
Full Time
$38k-50k (estimate)
1 Month Ago
Redbarn Pet Products
Remote | Full Time
$24k-29k (estimate)
2 Months Ago

The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

01/10/2022: Gainesville, FL

IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

02/20/2022: Jacksonville, FL

The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

12/31/2021: Little Rock, AR

These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

03/08/2022: San Jose, CA

IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

12/13/2021: Brockton, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

02/27/2022: Lancaster, PA

Some employers may accept IT support specialists without formal education who have computer experience and certification.

01/21/2022: South Bend, IN

Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

12/26/2021: Daytona Beach, FL

To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

02/07/2022: Bridgeport, CT

Successful technical support specialists possess common characteristics and aptitudes.

02/08/2022: Gainesville, FL

Step 3: View the best colleges and universities for IT Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more