Red Stag Fulfillment is a logistics and fulfillment organization built to enable ecommerce companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with one mission: to enable our clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment and logistics company.

At Red Stag Fulfillment, we understand that our team members are our most important asset. We have grown into one of America’s best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our team members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions. Here at Red Stag:

· We act like we own it.

· We sweat the small stuff.

· We have positive attitudes.

· We treat everyone with dignity and respect.

· We always seek to improve.

The core mission of the Business Development Representative is cultivating new clients through answering and filtering inbound calls/emails/webforms.

About the Role:

The BDR’s primary responsibility is being the initial point of contact for new prospects where they will discuss client pain points, business drivers and fulfillment needs, determine if the client’s needs fall within the parameters of RSF’s capabilities, then move them through the appropriate next steps in the sales process. In addition, the BDR will work with RSF’s Sales and Marketing teams to help identify and develop sales and marketing strategies that support new sales opportunities.

This is a business-to-business inbound/outbound sales position with target customers being owners, CEO/COOs, and/or operations managers in the DTC ecommerce space that would benefit from third-party order fulfillment outsourcing services.

You are the one we are looking for if:

• You have tactful charisma and autonomy.
• You possess a servant leadership mentality.
• You are ready for responsibility — we have high standards and we’re very demanding.
• You have a growth mindset — setbacks are inevitable, and we’d prefer that you see them as opportunities to learn, instead of signs of your fixed limitations.
• You are humble.
• You have a team mindset — with rapid change and growth, you will need to work well with others to help implement positive change.
• You are honesty — we expect you to be honest with us, and you should be prepared for us to be honest with you.

Essential Responsibilities:

• Engage and pre-qualify inbound leads quickly & efficiently.
• Leverage consultative selling to guide potential clients to successful partnership execution.
• Quickly respond to inbound lead opportunities and discern client fit.
• Act as a resource and guide for prospective clients who do not fall into the RSF-client fit by directing them to another provider who might have a solution.
• Quickly and efficiently communicate with prospective companies to uncover prospect’s needs and associated pain points.
• Pre-qualify leads and coordinate mid-market client handoffs for next-step conversations with Sales Executives efficiently and effectively.
• Input and track all interactions and progress through our HubSpot CRM.
• Help develop and execute lead-generation initiatives.
• Assist in the development of email marketing templates (lead-generation drip campaigns).
• Collaborate with Marketing and Client Support teams.
• Assist in the development of referral relationships.

Qualifications/Requirements:

• College degree required.
• 1 year sales experience preferred.
• Skilled in asking probing questions to uncover client needs.
• Advanced Microsoft Office skills with the ability to navigate spreadsheets.
• Ability to process complex information quickly.
• Excellent communication skills.

Shift(s): 8:00 – 5:00 EST

FLSA Exemption Status: Salaried (Exempt)

Travel Requirement: Minimal travel

Report To: Chief Sales Officer