Description

Job Summary:

Utilize medical and administrative skills to provide support to patients and psychiatric staff.

Essential Functions and Duties:

• Maintain accurate and descriptive clinical documentation;
• Monitor and documents patient’s weight, vital signs, and other important information for providers;
• Monitor, verify, and provide follow up with regular correspondence regarding medication refills, pharmacological history, and management of appointments;
• Provide communication to patients and their guardians when needed;
• Maintain regular professional collaboration with the appropriate Red Oak staff and area agencies involved with patients;
• Maintain up to date Basic Life Support (BLS) certification and continuing education qualifications in accordance to certification;
• Ability to establish priorities, assess workload and determine order of importance regarding daily responsibilities and tasks required;
• Answer phone calls and emails;
• Helps patients schedule appointments;
• Maintains electronic health records.

Qualification Requirements:

• A high school diploma or GED certificate;
• Receptionist experience;
• Familiarity with medical terminology;

Knowledge, Skills, Abilities:

• Must have strong work ethic
• Must have compassion for individuals living with the medical condition of mental illness
• Strong organizational skills;
• Computer literate; ability to answer phones and schedule appointments
• Knowledge of infection control practices preferred;
• Ability to work on a team;
• Demonstrates aptitude to utilize agency’s Electronic Health Record (EHR)