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Red Hat Software
Remote, NC | Other
$95k-111k (estimate)
6 Months Ago
Red Hat Software
Remote, NC | Other
$85k-97k (estimate)
6 Months Ago
Senior Site Reliability Engineer
$95k-111k (estimate)
Other 6 Months Ago
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Red Hat Software is Hiring a Senior Site Reliability Engineer Near Remote, NC

About the job

The Red Hat Information Technology (IT) Platform-as-a-Service (PaaS) team is looking for a Senior Site Reliability Engineer join us. In this role, you will develop, scale, and operate our Red Hat OpenShift managed cloud platform. Red Hat OpenShift is our enterprise Kubernetes distribution. You will contribute to running Red Hat OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating toil through automation. As part of the IT PaaS team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat IT managed cloud platform services, while using your skills in coding, operations, and large-scale distributed system design.

We develop, deploy, and maintain Red Hat’s next-generation application deployment environment for mission-critical custom applications and services across a range of hybrid cloud infrastructures. We are a global team operating on-premise and in the public cloud, using the latest technologies from Red Hat and beyond. Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions will have more visibility than most large companies, and visibility means career opportunities and growth. Successful applicants must reside in a state where Red Hat is registered to do business.

What you will do

  • Work with live systems and coding automation
  • Build and manage our large scale infrastructure and platform services, including public cloud, private cloud, and datacenter-based
  • Automate cloud infrastructure through use of technologies, e.g., auto scaling, load balancing, etc., scripting (Bash, Python, and Golang), and monitoring and alerting solutions, e.g., Splunk, Splunk IM, Prometheus, Grafana, Catchpoint, etc.
  • Participate in the design and development of software like Kubernetes operators, webhooks, cli-tools, etc.
  • Implement and maintain intelligent infrastructure and application monitoring designed to enable other engineering teams
  • Ensure that the production environment is operating in accordance with established procedures and best practices
  • Provide escalation support for high-severity and critical platform-impacting events
  • Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams
  • Contribute software tests and participate in peer review to increase the quality of our codebase
  • Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
  • Participate in a regular on-call schedule, supporting the operation needs of our tenants
  • Practice sustainable incident response and blameless postmortems
  • Work within a small agile team to develop and improve site reliability engineering (SRE) methodologies, support your peers, plan your work, and strive to improve

What you will bring

  • Bachelor's degree in computer science or a related technical field involving software or system engineering; direct experience that demonstrates your ability and interest in SRE are valuable to us and may be considered instead of degree requirements
  • Experience with programming in at least one language like Python, Golang, Java, C, C , or another object-oriented language
  • Experience working with public clouds like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure; ability to collaboratively troubleshoot and solve problems in a team setting
  • Experience troubleshooting an as-a-service offering, e.g., Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), etc., and some experience working with complex distributed systems
  • Demonstrated ability to debug, optimize code, and automate routine tasks
  • Basic understanding of Unix or Linux operating systems

The following are considered a plus:

  • 5 years of experience using cloud providers and technologies like Google, Microsoft Azure, Amazon, Red Hat OpenStack Platform, etc.
  • 3 years of experience administering a Kubernetes-based production environment
  • 3 years of experience with enterprise system monitoring
  • 3 years of experience with enterprise configuration management software like Red Hat Ansible Automation Platform, Puppet, or Chef
  • 2 years of experience programming with at least one object-oriented language; Golang, Java, or Python are a plus
  • 2 years of experience delivering a hosted service
  • Demonstrated ability to quickly and accurately troubleshoot system issues
  • Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
  • Demonstrated comfort with collaboration, open communication, and reaching across functional boundaries
  • Passion for understanding users’ needs and delivering outstanding user experiences
  • Ability to solve problems without direct supervision
  • Ability to work well both on your own and as part of a global team
  • Experience working with agile development methodologies

#LI-REMOTE #LI-AG1

Job Summary

JOB TYPE

Other

SALARY

$95k-111k (estimate)

POST DATE

09/29/2022

EXPIRATION DATE

12/12/2022

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