Our client, Verde Home, is a boutique home furnishings showroom located in the westside of Atlanta, in the furniture district. Verde Home specializes in an exclusive assortment of custom handmade rugs, made to order upholstery, rattan & hardwood furniture, paint, wallpaper and accessories. They opened their showroom in 2006, a partnership between Kent Schneider, Paul Baird and Laura Walker-Baird. They currently offer products by American Leather, Farrow & Ball, Jaipur Living, Selamat, Copeland and Massoud furniture. In addition, they offer expertise in commercial and residential rugs- designed and produced in-house. Their look and versatile approach are delivered by Laura Walker-Baird, a true designer of interiors. Laura achieved her knowledge of antiques and interior design while living in London and Milan, and her style is the look of Verde Home.

Due to growth, they are seeking an experienced, customer focused Sales Support Administrator to join their collaborative Atlanta showroom team. The Sales Support Administrator will be responsible for supporting the sales team by performing general administrative and operations tasks, in order to help the team reach their objectives. While there is no sales required in this position, this role is critical in ensuring all parts of the sales cycle flow seamlessly.

The ideal candidate will have the ability to solve issues, while maintaining a high level of customer service. The right person will be highly organized, detail oriented, dependable, possess great multitasking abilities, and be highly efficient in Quickbooks and Microsoft Excel.

Duties/Responsibilities:

• Take ownership of customer order pipeline from the sales order to delivery
• Process sales orders into Vendor Purchase Orders, verify data for accuracy and contact clients to obtain missing information
• Maintain and update order progress and customer records
• Track shipments and ensure timely deliveries, as well as provide updates to customers
• Effectively communicate with customers and vendors via phone calls
• Manage receivables & payables NOT to include bill paying
• Invoice customers and collect payments for final balance
• Manage warranty claims & schedule repairs if necessary
• Communicate internally important feedback from customers
• Ensure sales targets are met and report any deviations
• Deal with and respond to high volumes of emails
• Stay up-to-date with new products and features

  Qualifications:

• Proven work experience with Quickbooks and Excel is required
• Hands on experience with MS Office (MS Excel & Teams in particular)
• Work on a PC (Not a Mac)
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Ability to prioritize own workload
• Strong communication skills
• Must be detail oriented
• Education:
• An Associates or Bachelor’s degree is highly preferred for this position