Description

Position Summary: Program Management Office (PMO) Administrator is responsible for the delivery, approval and implementation of methods, tools and standards that improve program management efficiency and drive results. The primary focus will be to implement program management standard best practice tools and methods. Also responsible to conduct process mapping with other departments and implement modifications as required.

Essential Duties and Responsibilities include the following, other duties may be assigned:

• Manage program processes, methods, tools and standards used in program management & customer service to streamline the documentation flow.
• Drive process improvements aligned with customer outcomes
• Provide subject matter expertise when representing the department in projects and other meetings
• Responsible to approve and implement program management best practice methods and tools 
• Responsible for approving and implementing program management documentation and processes
• Responsible to introduce/upgrade program management software and systems in accordance with industry standards
• Authority to audit programs for compliance to program management procedures, processes, and best practices
• Responsible for program budget reviews
• Provide formal and informal training on the tools, processes and best practices appropriate for the target individual or team
• Responsible to ensure harmonization of program management & customer service processes and tools among all relevant RECARO sites as applicable
• Responsible to represent/participate program management & customer service in internal/external audits (FAA, AS9100, Boeing, Airbus, etc...)

Requirements

Education/Experience:

Minimum of a Bachelor’s degree is required. A degree in a Technical or Management is highly preferred. A Master’s degree is a plus.

Additional Skills:

• Good understanding of processes.
• Ability to train people, define training concepts for the different department needs 
• High experience level of conflict management and moderation.
• Strong, proven customer relations skills are required.
• Must possess strong negotiation skills and the ability to positively influence people.
• Proven track record of meeting commitments.
• Strong problem solving skills with the ability to exercise mature judgment are required. 
• Ability to multi-task and operate in a fast-paced, high pressure environment. Excellent organization skills are essential.
• Must have excellent internal and external communication and presentation skills.
• Ability to take initiative, make decisions and work with minimum supervision.
• Multicultural background is a plus.

Computer Skills:

Must have good knowledge in MS Project, SAP, and a strong knowledge in Microsoft Office applications with advanced MS Excel skill level.