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THE REALREAL
Perth Amboy, NJ | Full Time
$42k-53k (estimate)
2 Months Ago
Customer Returns Specialist
THE REALREAL Perth Amboy, NJ
$42k-53k (estimate)
Full Time | Retail 2 Months Ago
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THE REALREAL is Hiring a Customer Returns Specialist Near Perth Amboy, NJ

What You Get To Do Every Day

  • Safe handling and care of luxury fashion items
  • Conduct quality inspections on items being returned (i.e damages, validating the description of the item, etc.)
  • Process adjustments and credits to customers’ accounts
  • Update inventory as needed (i.e modify the original listing, designer or size, etc.)
  • Perform research on Customer Returns related inquiries and exception items

What You Bring To The Role

  • Progressive computer skills needed
  • Experience working in a high volume, product-driven environment
  • Clothing returns background highly preferred
  • Knowledge of designer brands and experience handling luxury products is a plus
  • Ability to follow directions while meeting productivity and accuracy standards in a fast-paced environment
  • Must possess a strong sense of urgency and teamwork

The expected hourly rate for this role is $15.50 - $15.50. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR7599 #LI-RO46 #LI-Onsite


Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$42k-53k (estimate)

POST DATE

02/02/2023

EXPIRATION DATE

03/22/2023

WEBSITE

therealreal.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

1,000 - 3,000

FOUNDED

2011

CEO

JULIE WAINWRIGHT

REVENUE

$200M - $500M

INDUSTRY

Retail

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About The RealReal

The RealReal is the worlds largest online marketplace for authenticated, resale luxury goods. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service, virtual appointments, and direct shipping.

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