17 Technical Support Specialist - Remote Jobs in New York, NY
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Realogy is Hiring a Remote Technical Support Specialist - Remote
Technical Support Specialist - Remote
As our Technical Support Specialist, you will provide front-line support to our Franchise/Brokerage agents and staff throughout the US and Internationally. You will be responsible for responding to a variety of support requests such as troubleshooting our internal applications, password resets, working closely with our Franchise Servicing Team, iOS and Android support, and many more.
In addition, you will provide support and training for a variety of technologies and work with internal departments to gather an understanding of new technologies as they roll-out and provide support to our internal customers. Our in-house engineering team builds features and products that empower agents with best-in-class technology to deepen their relationships with customers, improve their workflow and efficiency, and expand their business.
As part of our tech support team, we are dedicated to nurturing, supporting and attracting top talent and we encourage you to apply if you are interested in joining an environment where you can learn and grow. This position will be fully remote from Monday to Friday; 10:00 am to 6:30 pm with a 60-minute unpaid lunch break.
REQUIREMENTS:
I.T. related Bachelor’s degree from an accredited university or technical institute required; may consider candidates without a degree given applicable work experience.
1 years of Help Desk/Support experience is required.
Expert knowledge of Windows 10, MS Office & Mac OS is required. Mobile device expertise is required. Adobe Creative Suite knowledge a plus.
Knowledge of support ticketing systems and Active Directory is a must.
Excellent verbal and written communication skills plus strong. troubleshooting skills are essential.
Must possess an ability to be collaborative with, and communicate clearly and effectively, with all types and levels of employees.
Must maintain positive attitude and deliver excellent customer service.
Ability to excel in a fast-paced, constantly evolving, and demanding environment.
Must be open to a flexible work schedule and available for after-hours support as needed.
#LI-JG1#LI-Remote
Job Summary
Full Time
$118k-149k (estimate)
09/24/2022
01/14/2023
realogy.com
DENVER, CO
>50,000
2006
Public
$5B - $10B
Related Companies
About Realogy
Realogy is a provider of residential real estate franchising, brokerage, relocation, title, settlement, and underwriting services.
The job skills required for Technical Support Specialist - Remote include Technical Support, Troubleshooting, Active Directory, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist - Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist - Remote positions, which can be used as a reference in future career path planning. As a Technical Support Specialist - Remote, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist - Remote. You can explore the career advancement for a Technical Support Specialist - Remote below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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Step 3: View the best colleges and universities for Technical Support Specialist.
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