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Realogy
Denver, CO | Full Time
$48k-61k (estimate)
7 Months Ago
Anywhere
Denver, CO | Full Time
$48k-61k (estimate)
5 Months Ago
Success Coach
Realogy Denver, CO
$48k-61k (estimate)
Full Time 7 Months Ago
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Realogy is Hiring a Success Coach Near Denver, CO

Are you someone that thrives on helping others reach their goals? Do you understand what it takes to succeed in your own sales business? Is exceptional customer service your strong suit? Have you worked in the Real Estate industry? If so, our Success Coach position may be the next step in your career!
The Success Coach is a dynamic, self-motivated coach whose primary responsibility is to help our agents live exceptional lives and make more money. This is achieved by being a subject matter expert in all the company business building and industry tools, hosting one on one and small group trainings, supporting the Managing Broker with agent recognition, acting as an accountability coach for the agents and being an in-office customer service culture champion. This position is a critical support to the Managing Broker in leading our Core 4 Values and developing the culture of the office. 
Essential Job Duties:
New Agent Affiliations:
  • Lead a seamless, comprehensive and supportive onboarding process. Includes (but not limited to) conducting office orientation, training on company tools (i.e. MoxiWorks, Prospect Square, Listing Concierge, etc.), introducing our affiliated partners and how we support one another, etc.
Production Power
  • Act as a subject matter expert and provide training on our company marketing programs, systems, social media, industry tools, etc. in both small and large group settings as well as one on one. Champion the use of our affiliated support partners and reinforce the value with all our agents (in tandem with Managing Broker). 
Coaching to Confidence
  • Working with the Managing Broker, provide coaching to agents that are new to the business to include assisting with business plan development and implementation. Provide guidance on business building opportunities, answering all those “got a minute” questions on company tools/process (not contract questions, real estate commissions, etc.) supporting their relationship building within the office and our affiliated partners, etc. Follow-up with agents after the Managing Broker has worked with them to develop their business plan. Act as an accountability coach for each agents’ business goals.
Culture of Awesomeness
  • Working with Managing Broker, help create and support in office events and agent recognition as well as partnering for regionally focused events. Be a customer service champion for all agents, employees and vendors that use our offices. Operate with a “concierge” mentality and being prepared to support our agents with what they need each day.
Other Duties:
  • Managing office social media accounts (Facebook, Instagram, Twitter, etc.)
  • Help maintain physical office space. Make sure common areas remain neat throughout the day. Work with support team as needed for supplies, equipment support, etc.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Qualifications:
  • 3 or more years customer service experience required;
  • Prior Real Estate industry experience not required. Real Estate License is not required.
  • Technologically proficient in all areas including but not limited to: familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
  • Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, PowerPoint, and Excel (including utilizing templates and mail merge), and Adobe programs such as Adobe Acrobat
  • Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, Instagram, company web pages, MLS
  • Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers
  • Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
  • Customer focused, delivery oriented, good team member, values honesty and integrity
  • Creative problem-solving and critical thinking skills.
  • Exceptional customer service skills and communication skills (both verbal and written).
#LI-DH1 

Job Summary

JOB TYPE

Full Time

SALARY

$48k-61k (estimate)

POST DATE

09/24/2022

EXPIRATION DATE

03/11/2024

WEBSITE

realogy.com

HEADQUARTERS

DENVER, CO

SIZE

>50,000

FOUNDED

2006

TYPE

Public

REVENUE

$5B - $10B

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About Realogy

Realogy is a provider of residential real estate franchising, brokerage, relocation, title, settlement, and underwriting services.

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