Company Overview:

RealManage / Evergreen is a national Inc. 5000 firm with clients and operations in 19 states that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage / Evergreen also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000 firms) and fastest-growing companies in the community management industry, RealManage / Evergreen offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage / Evergreen mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Evergreen is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Evergreen relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Walters, we are always getting better.

• Provide overall leadership and strategic oversight to initiative management , structure, approach, and reporting for entire food & beverage operations. Work broadly across entire team to ensure best practice management to drive on-time/on-budget development and implementation of initiatives.
• Develop and drive planning of new opportunities.
• Direct budgeting process and daily management of budgets, analyzing fluctuations, and instituting changes/enhancements as necessary with Board approval.
• Responsible for strategic planning, financial analysis and planning, budgets, inventory control, sanitation and safety, training and development, staffing, and employee relations.
• Collaborates with chef(s) to develop appetizing menus for dining service and all events.
• Works with team member(s) in connection with event planning.
• Manage initial and ongoing relationships with vendors.
• Ability to utilize POS system (TouchBistro) and inventory software systems.
• Plus other work related tasks

• Lead and oversee daily operation of the Food & Beverage business with a focus on staffing, revenue and margin generation, controls, and performance.
• Responsible for the overall Member experience, communication of goals and expectations, and ensuring operating and safety standards are maintained.
• Interact with Team Members and drive development of the team through continuous training and role modeling.
• Monitor equipment and infrastructure needs to generate growth.
• Responsible for adherence and interaction with applicable regulatory agencies and requirements.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Responsible for adherence to the governing documents, guidelines, rules, and regulations of the community and be the Manager on Duty (MOD) after standard HOA business hours.
• Facilitates quick and efficient communication between front and back of house team members.
• Partners with the Community Manager/Lifestyle Director to identify, coordinate and market all community events, programs, and services.
• Prepares and submits operations’ reports and other documentation requested by the Board of Directors.
• Plus other work related tasks

• At least five (5) years related experience required
• Ability to work onsite
• Previous Leadership over a team of people in Food & Beverage required
• Ability to work flexible shift if needed
• Must have the ability to perform moderate physical work and may be required to lift up to 60 lbs., up to 30 lbs. frequently and up to 10 lbs. constantly. Perform activities such as bending, kneeling, crouching, reaching, standing, lifting, and grasping for up to 5 hours without sitting.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays