LOCATION: This role can reside anywhere in the United States, but preference will be given to candidates in Minneapolis, MN.

Overview

RAZR is looking for an Account Executive to be a part of our team. The Account Executive will be responsible for fully understanding our client’s needs and working with the team to deliver exceptional work. This person will ensure all programs are delivered on time, on budget and up to our client’s standards. The ideal person will have proven experience building on existing relationships and ensuring customer satisfaction within your accounts. You’ll be a proactive and curious member of our growing team, collaborating with internal stakeholders to exceed client expectations.

Responsibilities

• Manages day-to-day responsibilities on multiple projects with guidance from Account Director
• Immerses into client business, maintaining day to day projects and relationships with clients
• Works on day-to-day project tasks to deliver quality work in order to grow the relationship and trust with clients
• Works with Account Supervisor or client to gather all relevant information to kick off a project
• Works with client to capture and clarify client feedback for delivery team, then translates appropriately to the internal team
• Drafts creative briefs to ensure work meets core objectives and is strategically aligned to client goals. 
• Client engagement: Participate in client meetings, coordinate scheduling with clients
• Documentation: Capture change requests, manage client to-do’s, upload documentation/deliverables to and from clients
• Sets & maintains client expectations on projects
• Understands and can execute full creative process for print and digital activations
• Communication: Create internal and external status reports, provide internal project management reporting, prepare client feedback for delivery, escalate issues to Account Supervisor
• Collaboration: Participate in team and department meetings, attend conferences, stay abreast of clients’ industry(s) and share relevant information with teammates 

Required Skills

• Ability to manage multiple accounts while seeking new opportunities
• Possess strong problem-solving skills
• Fluent in PowerPoint and Excel
• Familiar with HubSpot
• 4-year degree in business, marketing or related discipline or equivalent education experience

Education and Experience

• 1-5 years of Account Management experience
• Agency experience preferred 

About Us

RAZR is a fast-growing marketing technology company headquartered in the Twin Cities, and we count some of the country’s most recognized brands among our clients. Working across a spectrum of industries including healthcare, medical technology, financial services, and retail, we help companies establish meaningful connections with the audiences who drive their businesses. We do this by combining smart strategy, compelling creative and a proprietary suite of engagement technology.

We pride ourselves on a warm and welcoming culture of passion and pride, built by an eclectic group of fun-loving people at a hassle-free location in the Twin Cities’ west metro and WeWork on Main in Vancouver, BC.

We value diversity. We know that we are at our best when we have different points of view, perspectives and backgrounds. RAZR has a culture that values exceptional performance, and a team that is empathetic, caring, and supportive. We are deliberate and reflective about the culture and team that we are building.
We are an Equal Opportunity Employer and our employees are people with a vast range of strengths, experiences and backgrounds, who share a passion for improving people's lives. Every teammate's point of view is critical to our success.