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Veterinary Hospital Administrator

Scarborough, ME | Full Time
13 Days Ago

Job Description

Come join our fantastic team at Maine Veterinary Medical Center, a Level One VECCS certified hospital! We are looking for an experienced Hospital Administrator to help manage the day-to-day operations of the hospital. Under policy direction from the Regional Field Management team, the Hospital Administrator performs a wide range of difficult to complex administrative activities related to providing quality patient care and excellent client service, management of finances and accounting, marketing, and promotion of services, staffing, and personnel operations and discretionary activities which serve to support effective business operations. 


This role is an integral part of the hospital management team and is eligible for our quarterly bonus structure!


Key Responsibilities:

  • Oversees all departments and services and is responsible for creating a hospital environment that bolsters the morale and retention of doctors and staff
  • Leads veterinarian and support staff teams, and handles conflict with maturity and emotional intelligence
  • Work together as a team with Medical Director / Department Heads and Regional Field Management team to promote and develop collaborative patient care, client service, and financial/medical goals
  • Develop supervisors through coaching and mentoring. Provide consistent, regular feedback and training to ensure their departments are efficiently managed
  • Analyze, forecast, and make recommendations regarding revenue, scheduling, DVM productivity, profit margins, capital expenditures, budgeting and AR/AP. Insure that purchasing, staff scheduling, expenditures and cash control all remain within target budgets.
  • Perform staff performance and salary reviews, with input from Medical Director and Department Heads
  • Implement Disciplinary Action, Performance Improvement Plans and Terminations, with approval from Human Resources and input from Medical Director / Department Heads and Regional Field Management team
  • Training, education, development of hospital leadership and staff.
  • Assign job responsibility to department supervisors to direct traffic in the hospital, i.e., patient care, treatments, and staff duties. Direct supervisors to schedule hospital for maximum coverage while meeting payroll targets
  • Ensure payroll, benefits and human resource activities are completed accurately and in a timely manner
  • Resolve client complaints (involving Department Heads as needed), and oversee billing and any discounts and special accounts in order to minimize accounts receivable
  • Ensure hospital compliance with accounting best practices, OSHA safety protocols and DEA requirements
  • Continually monitor and spearhead updates as needed in all practice software and technical programs as well as records management
  • Collaborate with Rarebreed marketing teams and internal stakeholders to support and continue marketing efforts for the hospital
  • Plan and conduct monthly staff and department meetings. Connect with staff by using communication and presence, as a way for the staff to feel acknowledged, appreciated, and supported
  • Other duties as assigned



  • College degree required; Master’s Degree recommended.
  • Must have a minimum of 5 years of experience managing a large veterinary care facility; prior experience in an emergency/specialty environment recommended.
  • Must be friendly, outgoing and people-oriented and able to interact with all levels of staffing in a professional manner.
  • Excellent communications skills, both written and oral
  • Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities
  • Experience with financial planning and execution, inventory and COGS management
  • Background in managing service-oriented operations
  • Able to think strategically and deploy vision through change management
  • Ability to take information obtained from clients, staff and other sources, discern that which is credible and assess the hospital and its operation objectively
  • Dependable attendance is required
  • Must be willing to work long or irregular hours under pressure conditions.



About us:

Rarebreed Veterinary Partners is a purpose driven team placing talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams.  We focus on providing the best culture, tools and support to our hospitals to allow the staff to focus on what they love most, caring for our animal companions. 


Maine Veterinary Medical Center (MVMC) is a VECCS level one certified Rarebreed practice, located in Scarborough, Maine. MVMC’s 20,000-sq. ft, state of the art facility, with manicured landscaping, a generous fenced in yard and walking trails won the 2010 Hospital Design People's Choice Award and has been featured in many hospital design advertisements.  MVMC has full in-house lab capabilities, a fluoroscopy suite for interventional procedures, a helical 16-slice CT, MRI, digital radiography, in-house telemetric monitoring, ultrasound, advanced surgical procedures, and endoscopy. MVMC employs 3 neurologists, 3 internists, 2 surgeons, an oncologist, an ophthalmologist, a board certified criticalist, 2 rehabilitation veterinarians, a board-certified behaviorist and a great team of emergency clinicians to offer advanced services to a well-educated client base. Check out our technology here: MVMC Technology


Scarborough is located on the coast just outside of Portland. Scarborough offers lovely sandy beaches and the rocky coastline made famous by a local artist, Winslow Homer. Scarborough Public Schools is a top rated, public school district. Portland; the largest city in the state of Maine is just a few miles away. Portland was ranked # 5 on CNBC’s list of hottest job markets in the US in 2020 and is the only US destination listed as a must-visit in 2020 By Conde Nast!  It was also ranked in the top 25 Best Places to Live by US News and World Report and ranked on Money Magazine’s list of 100 best places to live in 2019. As for the food scene, Portland was named the 2018 restaurant city of the year by Bon Appetit magazine! With an abundance of local businesses, restaurants, art galleries, parks, theaters and a strong boating and fishing community, Portland offers a unique opportunity to experience the quintessential Maine coast, as well as an urban sophistication. Live and work in Vacationland!


What do we have to offer? 

At Rarebreed, we strive to provide employees in the animal care industry the best work experience possible by creating and fostering a great culture and by offering an attractive and flexible total compensation package consisting of the following: 

  • Competitive compensation
  • Competitive medical, dental, and vision insurance coverage
  • Company paid 3% 401k contribution
  • Competitive paid time off to ensure work/life balance
  • Company paid life insurance, short term and long term disability
  • Medical and Dependent Care Flexible Spending Accounts
  • Access to employee assistance programs
  • Continuing education
  • MVMC offers additional perks such as hydrotherapy massage and a social lounge


Employment will require the successful completion of references and background checks. 


Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws. 


Learn more about our career opportunities at: 


Company Overview

  • Website
  • Headquarters PORTLAND, ME
  • Size 25 - 50
  • Founded
  • Type Private
  • Revenue <$5M
  • Industry Business Services
  • About rarebreed veterinary partners

Skills for Veterinary Hospital Administrator

The job skills required for Veterinary Hospital Administrator include veterinary, Patient Care, Leadership, Communication Skills, Scheduling,and client service etc. Having related job skills and expertise will give you an advantage when applying to be a Veterinary Hospital Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Veterinary Hospital Administrator. Select any job title you are interested in and start to search job requirements.

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