Our newly renovated animal hospital is directly off Route 140 and conveniently located near grocery stores, shops, and restaurants. We foster a positive and supportive work environment where our staff and their work is valued and recognized. We treat our clients as if they were our own family and strive to strengthen the human-animal bond through our comprehensive, professional health care in a compassionate environment. We work to be a trusted and personalized healthcare resource where success is measured by client feedback and referrals. Healthy pets are our pride and joy!.

Under policy direction from the Hospital Manager, the Customer Service Representative (CSR) is responsible for providing exceptional client service. The CSR is responsible for the accuracy of admitting and discharging patients, making appointments, answering phones, relaying messages, and providing a welcoming atmosphere to clients.

Key Responsibilities:

· Client Service

· Client and Patient Management

· Telephone Management

· Maintain computer records

· Financial Responsibilities

Requirements:

· Schedule would require rotating weekends as well as the potential for three 10-hour shifts.

About us:

New Bedford is a beautiful historic port city located on the South Coast Massachusetts on Buzzards Bay. New Bedford remains known for its fishing fleet and it’s thriving seafood industry. The city is also home to the New Bedford Whaling Museum, beaches, a vibrant arts and culture community, and beautiful waterfront dining.

A common purpose with an uncommon passion—this is Rarebreed Veterinary Partners. We are a purpose-driven team placing talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We

pride ourselves on going the extra mile to create exceptional work experiences for all our employees. After all, work should be your happy place! We focus on providing the best culture, tools, and support to our hospitals to allow the staff to focus on what they love most, caring for our animals.

We don’t want to offer you a job, we want to offer you a career! Supporting our employees' career goals is one of the many ways we're committed to employee happiness. This is why we have partnered with Penn Foster – to offer our employees access to career-focused programs through the Penn Foster Veterinary Academy Program at a Rarebreed discounted rate!

What else do we have to offer?

· At Rarebreed, we provide employees in the veterinary profession with the best work experience by creating and fostering a great culture where you can thrive. We value you and offer a one-of-a-kind, flexible total compensation package that consists of the following:

· Competitive base compensation plus bonus incentive

· Competitive medical, dental, and vision insurance coverage

· 401K with 100% company match of up to 3%, and a 50% match for the 4th and 5th%

· Generous paid time off to ensure a healthy work/life balance

· Employee Referral Award Program

· Company-paid life insurance and short-term disability, voluntary life insurance available

· Medical and Dependent Care Flexible Spending Accounts

· IDEXX diagnostic fees for personal pets covered

· Personal pet care discounts

· Access to Employee Assistance Programs

· Continuing education time off and reimbursement

· Free monthly wellness meetings focusing on stress & anxiety reduction and mindfulness

· Free online group exercise classes, such as yoga and HIIT (High Energy Interval Training), twice a week, taught by certified trainers

· Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/