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WHO WE ARE:
We think too much marketing isn’t us. It’s mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all and it’s dull.
When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.
We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly we value every individual’s wellbeing.
We are Fiercely Individual.
HOW WE DO IT:
At RAPP we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action and customer experience management.
Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists and Creatives know how to get it to them.
RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.
YOUR ROLE:
The Field Operations Specialist (FOS) manages specified OEM automotive fixed operations clients within assigned territory and specializes in client satisfaction, customer retention, increasing marketing performance, and recommending new solutions based on consultation principles. The FOS represents the face of the brand by conducting daily in-person aftersales marketing consultations. You will manage all client-facing aspects of the relationship: marketing consultations, data analysis, offer selection, creative options, billing questions, etc.
Your role will require up to 75% travel for in-person, monthly consultations. Aptitudes that will make you successful include working individually, sociability, customer focus, resiliency, and situational adaptability. You will need to be extremely organized, communicate timely and effectively, and possess a positive attitude. Your role is to build relationships, become a trusted advisor, and promote dealership partnership.
Expect to work with Toyota or Lexus dealerships – two of the hottest, largest, and most respected automotive brands and dealer bodies in the world.
Additional Responsibilities and Requirements
What You’ll Bring
To perform the job successfully, an individual should demonstrate the following knowledge, skills, or behaviors:
*Must be able to travel up to 75% of the time - This role supports Toyota dealers in the LA, SF, and Denver regions.
FOS's should live near a national airport.
RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $75,000-$87,500. This range is specific to Los Angeles and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.
“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Full Time
Business Services
$70k-85k (estimate)
09/03/2022
02/20/2024
rapp.com
AURORA, CO
1,000 - 3,000
1965
BILL RAPP
<$5M
Business Services
We are the agency that's utterly focused on the individual.
The job skills required for Field Operations Specialist include Communicates Effectively, Customer Satisfaction, Field Operations, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Operations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Operations Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Operations Specialist positions, which can be used as a reference in future career path planning. As a Field Operations Specialist, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Operations Specialist. You can explore the career advancement for a Field Operations Specialist below and select your interested title to get hiring information.
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Pursue a professional certification.
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