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Customer Service Representative
Rangam Consultants Livermore, CA
$23-24 (estimate)
Full Time | Building Construction 0 Months Ago
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Rangam Consultants is Hiring a Customer Service Representative Near Livermore, CA

The shift is Sunday – Thursday. The start times are 8 am. Monday-Thursday the shift ends at 5p. Sundays the end of shift can differ between 2:30p – 5p. This is not a temp to hire role. This role is estimated to go for 3 months but, could be longer. This is a warehouse. However, customer service sits upstairs in our call center environment. We require business smart dress code (suit not required). Jeans on Fridays, slacks/trousers the rest of the week.

Position Summary:

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Input customer orders.

Input customer credits.

Input order and invoicing information accurately and in a timely manner.

Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
Attend training and Customer Service meetings.
Performs other related duties as assigned.

Job Type: Full-time

Salary: $23.00 - $24.00 per hour

Shift:

  • 8 hour shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Experience:

  • Customer Service: 5 years (Required)
  • Invoicing: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$23-24 (estimate)

POST DATE

03/20/2023

EXPIRATION DATE

01/26/2024

WEBSITE

rangam.com

HEADQUARTERS

PRINCETON, NJ

SIZE

200 - 500

FOUNDED

1995

TYPE

Private

CEO

NISH PARIKH

REVENUE

$10M - $50M

INDUSTRY

Building Construction

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About Rangam Consultants

Rangam is a recruitment process outsourcing firm that provides software development and IT staffing solutions.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.