Description

About the role

We are seeking an individual to add to our fast-paced and growing team to support our rapidly growing customer base. The individual that fills this position will excel using their own organization and time-management skills. In this role, the individual will manage customer(s) new store locations through the quoting, production, delivery and installation process. 

Core Responsibilities

- Interact with customers via phone and zoom

- Answer customer questions

- Solve issues in the field with installation or with deliveries

- Direct contact with customers regarding scheduling and changes of projects

- Estimate jobs from blue prints

- Write orders for specific jobs

- Manage inventory levels

- Organize incoming customer deposits for accounting

- Maintain and track jobs through the duration of the project for timeliness and accuracy

- Produce quality control sheets for product

- Assist and work side by side with Project Managers with day-to-day needs

- Material sourcing

- Quality control sheets

- Estimating

- Inventory management

- Field issues related to installation or shipping

Benefits

- Health insurance

- Company matched IRA plan

- Paid vacation

- Paid holidays

- Summer hours

- Company sponsored group outings

Requirements

- High school or equivalent (preferred)

- 3 years of experience with customer service (preferred)

- Basic cabinetry/woodworking knowledge (preferred)

- Blueprint reading skills required

- Computer literate

- Proficient with Microsoft Office products (Word, Outlook, Excel)

- Above average with Excel skills specifically

- Proficient with Auto CAD

- Excellent organizational skills

- Excellent communicator

- Excellent time management skills

- Ability to multi-task