Job Type: Regular Facilities Supervisor The RAND Corporation currently seeks a dynamic Facilities Supervisor to join our Facilities Services & Operations team in Santa Monica under the direction of the Facilities Manager to make a positive difference via their management style and the measurement & analysis of pertinent metrics. The Facilities Supervisor will develop and supervise support staff, services -and support activities for the Facilities Services & Operations department. This role provides support for operational services in a fast paced, dynamic, challenging and rewarding environment. This position is a hands-on, working supervisor position, charged with providing efficient and cost-effective facilities operations in a highly responsive excellent internal customer service manner both locally and across RAND sites. Duties Supervise: mail services, move services, visitor services, offsite storage, office supplies, Service Desk, Telephone Operator Services and Transportation Management Develop, improve, and maintain key processes and procedures, tools, metrics and systems for facility operations and work management Work with the Santa Monica Facilities Manager as well as Managers and Supervisors at other sites, in conjunction with other departments to effectively complete challenging, time critical construction, renovation and project initiatives throughout the office Gather, collect, record, track and verify data and information from multiple sources. Compile, review and analyze data to maintain metrics in support of business decisions In conjunction with the Manager, strategically plan staff levels, interview/hire new employees, motivate, mentor, coach, train and develop Facilities staff and promote opportunities for future growth within RAND Prepare and review status reports on space utilization and assure space plans are accurate within the CAFM system Undergo Employee Transportation Coordinator certification to conduct and prepare annual commuter survey Create purchase requisitions, develop RFPs, and approve & prepare invoices for processing Liaise with outside vendors and assure quality service and support is being provided Create strong partnerships with Security and Safety, Conference Services, Information Services, Research Administration Organization, Researchers, and other groups in support of the RAND mission Other duties as assigned Basic Qualifications A “can do / creative” attitude with a strong, make a positive difference work ethic PC proficient, Microsoft Outlook, Word, Excel, PowerPoint & Visio are highly preferred. Excellent verbal and written communication skills Work order management system experience Strong customer service skills Able to work flexible hours (including some evenings and weekends) Must have a valid Driver’s License Preferred Qualifications FMP, CFM, or other professional designation preferred Education High School Education and/or GED is required Bachelor's degree preferred but not required Experience At least 6 years relevant experience required. At least 10 years experience preferred. Security Clearance Ability to obtain and maintain a U.S. government security clearance at the Secret level is required. Location Santa Monica Positions Open One Equal Opportunity Employer: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet