Description

Who We Are:

Rally House Norman is a local specialty retail store that specializes in all things Oklahoma. We are fans, just like you! We are looking for passionate team members who are ready to share their love for Oklahoma and their favorite local teams! At Rally House Norman, we have the largest selection of Oklahoma Sooners, and local gifts and apparel that represents the city you love!

What You Will Do:

Receiving and Inventory Specialists assist the Store Manager in sales objectives, customer service, daily operational processes and merchandise presentation to achieve store goals. Receiving and Inventory Specialist are in charge of the execution of shipment processing, customer fulfillments, and inventory management. Candidates must be customer focused, demonstrate time management skills and possess the ability to train others while maintaining an enthusiastic attitude, detail oriented and of course a sports fan.

Customer Service: Ability to function as a role model, ensuring that the customer remains the top priority by acknowledging customers in a courteous, helpful, and respectful manner; promptly and politely responds to customer inquiries and customer requests for support.

Communication: Demonstration of strong verbal and written communication skills to store team, Store Manager, District Manager, Corporate Office and Store Associates

Accuracy: Ability to maintain accurate inventory through leading and following company processes.

Store Presentation: The ability to place product according to Rally House visual standards and maintain store cleanliness expectations

Store Operations and Organization: Ability to organize, delegate, prioritize, meet deadlines and follow-up on all activities within the store. execute daily key holder opening/closing responsibilities such as cash handling and deposit entries.

Leadership: Ability to train, coach and drive the store team on the execution of the following operational processes:

• Responsible for end-to-end customer order process. Lead and execute the on-line picking, packing and shipping the items to customers in a timely, accurate and safe manner.
• Receives inbound shipments and accurately gets them through the receiving process to floor placement within the presentation guidelines. Inspects shipments for damages or defects and records discrepancies or damages.
• Maintains inventory accuracy and productivity metrics through leading and execution of Rally House processes.
• Maintains the inventory of shipping materials and supplies.
• Manages process and productivity of outbound and inbound transfers.
• Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, ringing etc.
• Demonstrates commitment to the organization by maintaining regular, on-site attendance, and is reliable, and follows through with responsibilities.

· 1-2 years of total retail experience

· 2 years of experience in receiving / and or shipping

· Associates or Bachelor's degree preferred

· Excellent communication and analytical skills

· Enthusiastic attitude

· May be asked to lift and carry up to 30 lbs.

Important Notice

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Based on business needs or guest service objectives, the incumbent in this position may be asked to perform other duties in addition to those listed above.

We are an Equal Opportunity Employer. It is the policy of Rally House to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, gender, national origin, age, disability, or any other characteristic protected by applicable federal, state, or local law. The law also prohibits discrimination or retaliation against individuals because they oppose illegal discrimination, file a complaint alleging discriminatory conduct in good faith, or assist in an investigation related to discrimination.

Qualifications

1-2 years of total retail experience

2 years of experience in receiving / and or shipping

Associates or Bachelor's degree preferred

Excellent communication and analytical skills

Enthusiastic attitude

May be asked to lift and carry up to 30 lbs.