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Client Success Manager
Quit Genius New York, NY
Full Time 10 Months Ago
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sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Quit Genius is Hiring a Client Success Manager Near New York, NY

Quit Genius is the #1 digital clinic for substance addictions. We are on a mission to help 100 million people overcome tobacco, alcohol and opioid addictions by combining technology, healthcare and design. It’s an ambitious mission, but one we fully believe in and we hire people who share our aspirations and core values. We are a global team of doctors, designers, engineers and researchers who are aligned by one common goal. Authenticity, creativity, purpose and thoughtfulness are at the heart of everything we do to deliver that goal, so finding exceptional people to come on the journey is everything to us. Quit Genius has scaled to dozens of health plans and employers, covering over 2 million lives and has already helped more than 750,000 members conquer their addictions. As of 2021, we have raised $78M from leading global investors and now work with 100 world-class team members across our New York, London, and remote offices. If you are passionate about making an impact on the health of others, join us and make it happen!Our Client Strategy team is looking for a highly motivated Client Success Manager (CSM) to own a portfolio of enterprise clients to drive business results from point of sale through renewal. The CSM will proactively interact with clients and execute a Quit Genius program strategy integrated with their broader benefit offerings. We are looking for an experienced CSM with demonstrated success in building and maintaining healthy client relationships to drive strong program adoption, client/member retention, expansion, and advocacy.Our teams at Quit Genius are made up of an incredible range of talented people from all walks of life. We believe that diversity of any description leads to innovation, idea sharing and collaboration. Quit Genius is proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. Diversity and Inclusion are paramount to the success of our mission and our culture is driven by our differences, each of which we embrace with open arms.

Job Summary

JOB TYPE

Full Time

POST DATE

06/02/2022

EXPIRATION DATE

10/14/2022

WEBSITE

quitgenius.com

HEADQUARTERS

San Francisco, CA

SIZE

<25

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The following is the career advancement route for Client Success Manager positions, which can be used as a reference in future career path planning. As a Client Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Success Manager. You can explore the career advancement for a Client Success Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Success Manager job description and responsibilities

Customer Success Managers are responsible for creating loyal customers who come back again and again.

02/14/2022: Twin Falls, ID

Build meaningful relationships with each client to truly understand their challenges, and create custom solutions to meet their unique needs.

02/23/2022: Bradenton, FL

Provides on-boarding training, support, and compliance expertise to ensure assigned clients understand and comply with applicable standards and laws for mobile marketing / engagement.

02/18/2022: Vincennes, IN

Manage the renewal process, develop long-term relationships with customers and operate as a client advocate.

03/04/2022: Saint Paul, MN

Provide updates & training to existing clients on any new features that are rolled out.

01/06/2022: Shreveport, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Success Manager jobs

A Customer Success Manager seeks to develop a positive customer experience and fosters relationships and support brand loyalty.

03/04/2022: Port Arthur, TX

Customer success managers should keep a track of the customer’s product expiration dates and take follow-ups to renew their contracts.

02/01/2022: San Bernardino, CA

The CSM may work with clients to understand their desired outcomes from their Thrive services and sets personalized benchmarks for success.

02/25/2022: Orlando, FL

The Client Success Manager must seeks to develop a positive customer experience, fosters relationships and support brand loyalty.

01/03/2022: Schenectady, NY

Must understand client needs and offer solutions and support.

01/03/2022: Albany, NY

Step 3: View the best colleges and universities for Client Success Manager.

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