The Quality Inn & Suites at Silverdale is looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.

PRIMARY DUTIES

Cleaning Responsibilities

• Change and replace all bed linens and towels
• Sanitize and clean restrooms
• Dust/ wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances and furniture
• Vacuum/ mop all floors
• Restock all room amenities
• Assure all rooms are set up to company standards
• Clean and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc

Guest Service

• Offers guests assistance whenever possible
• Responsible for resolving escalated customer relations issues
• Answers inquiries pertaining to hotel policies and services
• Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations
• Responsible for positively representing and promoting the property
• Ensure systems and procedures are in place and followed for guest safety and security

Other Duties as Assigned

• Completes daily housekeeping report
• Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new guests
• Reports any maintenance, security or safety issues to the appropriate staff

SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

• High School Diploma, GED or equivalent years of relevant work experience required
• Previous housekeeping experience highly preferred
• Ability to efficiently work under time constraints
• Superior customer service skills
• Ability to work with cleaning chemicals
• Must be able to lift, push and pull 25-50 pounds frequently
• Able to work a flexible schedule

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Morning shift

Work Location: One location