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Quality Behavioral Health is an outpatient Mental Health and Substance Use Disorder facility located in the beautiful LC Valley. We are looking for a full-time Client Services Representative to join our team. The position is a full-time position and comes with full benefits including PTO and 13 paid holidays. Employees are given the option to work either five 8 hour days or four 10 hour days.
Previous consumer service experience and computer skills are required. Medical Records and Data Entry experience a plus. For an application please visit www.qbhs.org. Please send resume and application to Quality Behavioral Health, Human Resources, 900 7th Street, Clarkston, WA 99403, or call to get direct e-mail address. Resumes will not be considered without a completed QBH Application
Job responsibilities include:
> Initial contact for confidential agency services.
> Direct inquiries/requests for services and information on multi-line telephone and by direct contact.
> Enter client initial information in computer, obtains financial information (insurance, Medicaid, private pay, etc.); updates all demographic information as appropriate.
> Check all new and existing clients daily for current Washington State Medicaid coverage in Provider One.
> Reminder calls for clients that are scheduled for intakes as well as follow up calls for scheduling, etc.
> Assists clients with paper work for intakes
> Receive and distribute the mail.
> Receipt in payments-cash, checks, received by mail or by client in person.
> General clerical duties utilizing PC and other standard office equipment
> Restock brochures in display areas, help maintain bulletin boards.
> Coordinate special events and trainings for clinical or executive director as requested.
> Other duties as related to front office management etc.
> Process and track all billing data for Special Mobility Services(SMS) transportation services.
> Keep supply closet stocked with basic supplies for staff as needed.
> Fill and disburse food boxes for consumers when requested and QBH food bank has supplies to disburse.
> Process medical records requests ensuring properly signed authorizations and document all transactions.
> Organizing and scanning documentation.
> Maintaining HIPAA regulations on all faxes and copies.
> At the close of each day, turn on evening answering machine and crisis line, turn off computers and copy machines, secure cash box and credit cards, check and lock external doors, secure kitchen, bathrooms, outside gates, etc.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Application Question(s):
Experience:
Work Location: One location
Full Time
$68k-91k (estimate)
01/26/2023
02/24/2023
The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Representative job description and responsibilities
Providing the clients with product and service knowledge.
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The Client Services Representative performs Masterfile maintenance and quality control, facilitates requests supporting audit exams and reviews, ad-hoc regulatory requests and self-testing.
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The Client Services Representative provides various customer service functions that support the patient care units and off-site lab customers.
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The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio
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Planning and making a schedule for the monthly meetings with the clients.
03/01/2022: High Point, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Representative jobs
A Client Services Representative needs to be familiar with every part of a site.
01/02/2022: Fargo, ND
Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.
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Review the job description for a Client Services Representative.
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The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.
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The representative may be seated at a desk or workstation, or they may be on the phone with clients.
02/17/2022: Knoxville, TN
Step 3: View the best colleges and universities for Client Services Representative.