Concessions Manager

This full-time position reports to the Director, Food and Beverage and General Manager.   The Concessions Manager is responsible for working with the Director, Food and Beverage to plan and execute the entire Concessions operation at Modern Woodmen Park.  The position will include, but not limited to, hiring, scheduling, training, ordering, set up, execution, and plan implementation for all home games and other events as needed. The Concessions manager will look to provide exceptional customer experience through quality food and customer service. 

Include the following. Other duties and responsibilities may be assigned. 

· Assists the Director, F&B in hiring and training of all Food & Beverages concessions staff 

· Planning, assigning, and directing work for employees 

· Willing to cover any open position to assure location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met.

· Oversee stands cleanliness, product quality, customer service, food safety, and alcohol service are being met by River Bandits standards.

· Assists the Director, F&B in Inventory Control, Ordering & Receiving Product and Maintaining Uniforms. 

· Assists with non-baseball events including but not limited to set up, tear down, cleaning, staffing, and supervising. 

· Supervises concessions employees on all game days and other events where concessions are operated. 

· Ensure that concessions stands are properly stocked and staffed for all games and events. 

· Maintaining labor costs and budget goals. 

· Attend in-house event-related meetings and relays immediate changes with other departments. 

· Maintaining all Concession equipment cleanliness and annual maintenance. 

· Complies with Health Department regulations and company standards on cleanliness, storage and organization. 

· Attention to detail and consistency in every aspect of service is a must 

· Position is very hands on with excessive interaction with staff and customers during events. 

· All other duties as assigned.

Physical demands:  While performing duties of the job, the employee will constantly be required to grasp, fingering manipulation of product, feeling, and lifting. Employee will frequently push, pull carts of inventory and climb, stop, kneel to reach supplies and product. Exposure to a loud event driven environment and loud food production machinery. Employees will frequently be required to lift to 50 pounds and push/pull 150 pounds. Vision requires ability to constantly adjust focus, peripheral vision and close vision to stock product and operate equipment. Ability to frequently hear communication of others in a loud environment. Employee will be required to stand or move around the building extensively and continuously on concrete floors.

 

·         2 years’ experience in F&B supervisory role

·         Able to supervise employees

·         Excellent communication skills, both oral and written

·         Technically proficient with MS Office (Word and Excel)

·         Able to work independently and in a team environment

·         Strong time management and organizational skills

·         Ability to work flexible hours, including evenings, weekends, and holidays

·         Ability to lift up to 50 lbs.

·         High level of integrity

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.