40 Customer Service Associate - Remote Jobs in Phoenix, AZ
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Qleen is Hiring a Remote Customer Service Associate - Remote
Qleen makes it easy for homeowners to automate their chores, from house cleaning to yard maintenance, window cleaning, and pool maintenance.
With our fully vetted service providers, super-easy online booking application, and A customer service team, Qleen makes it easy for customers to manage their household work.
We are looking to grow our customer service and service provider service teams.
You might be the customer service team member we need if you are the following:
- Detailed: You are thorough in your work and with tracking progress on your tasks
- Self Managing: Can work with little to no supervision
- Ready & Willing: Can take on interesting and uncommon customer service issues
- Computer Skills: Able to work with applications you haven't seen before and know how to troubleshoot common computer issues
- Quality: You are always professional, efficient, consistent, and honest to your co-workers and to yourself
What You Will Be Doing
- You will be the first point of contact in our call center answering incoming calls from customers and Service Providers.
- Respond to customer emails, texts, and web chat inquiries.
- Help customers with bookings, including booking a service, canceling, and rescheduling.
- Help Service Providers with questions or issues regarding Work Orders and policy questions.
- Help customers and Service Providers troubleshoot software issues
- Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings
Skills Needed
- Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a customer's concern
- Able to handle incoming phone calls from customers without getting nervous
- Track multiple issues at the same time
- Ability to troubleshoot software malfunctions
- Able to work efficiently on a remote-based team of co-workers
PLEASE NOTE: This is a remote job, but only available for residents of Arizona, Idaho, or UtahRequired
- A computer and quiet place to work
- A good internet connection
- Must be a resident of Arizona or Utah
Compensation Pay Range
- $17.50 to $20.50/hr
- Based on experience
- Health Insurance Benefits available
- Paid Time Off
You can learn more about us at www.qleen.com.
Job Summary
Full Time
$38k-47k (estimate)
01/28/2023
07/26/2023
qleen.com
Salt Lake City, UT
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The following is the career advancement route for Customer Service Associate - Remote positions, which can be used as a reference in future career path planning. As a Customer Service Associate - Remote, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate - Remote. You can explore the career advancement for a Customer Service Associate - Remote below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Step 3: View the best colleges and universities for Customer Service Associate.
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