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QIC
Canton, MS | Full Time
7 Months Ago
Lead Supervisor
QIC Canton, MS
Full Time | Insurance 7 Months Ago
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QIC is Hiring a Lead Supervisor Near Canton, MS

Growing Quality inspection and containment company seeking a lead supervisor for the 2nd Shift, to direct and support front line supervisors. Must manage all quality inspection and containment projects and shift responsibilities, in addition to managing all day-to-day operations during the shift with focus on customer satisfaction. Track and record daily Key Performance Indicators (KPIs) for Safety, Quality, Cost, and Human Resources. Shift Supervisors manage multiple site operations as needed, develop work instructions, and monitor and train all inspectors on work instructions compliance. Supervisors and train and monitor Senior Inspectors in work instruction development, auditing, and customer relations.

Job Requirements:

  • Demonstrate outstanding communication skills.
  • Serve as company spokesperson, confidently and competently presenting company and company interests in internal and external work settings.
  • Maintain and demonstrate a company culture of quality and safety first.
  • Maintain compliance with ISO 9001:2008 certification and requirements.
  • Implement (based on customer specifications) project startup, shutdown, and changeover.
  • Manage shift schedule to include: workstation assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
  • Lead inspectors by demonstrating professionalism, impartiality, and exceptional business ethics and values in all operations and personnel matters.
  • Train and coach inspectors, ensure that they follow work instructions and perform to required QIC – customer standards.
  • Handle disciplinary issues with objectivity and fairness; inform/include Operations Supervisor and General Manager when needed.
  • Available to work flexible hours, including multiple shifts.
  • Communicate concerns, issues, recommendations, and challenges to Operations Manager in a timely manner.
  • Investigate and solve problems with containment operations, proactively.

REQUIRED:

Valid/Current Driver's License

Physical Requirements:

  • Ability to stand, walk, stoop, kneel, crouch, and manipulate weights of 10 – 50 pounds for extended periods of time.
  • Hand/eye coordination with arm/hand/finger dexterity including the ability to grasp with visual acuity.
  • 20/20 vision/corrected vision with no color blindness
  • Ability to pass initial and subsequent random drug screenings.
  • Ability to pass background check.

Experience/Education Requirements:

  • Ability to read, write, comprehend, and implement standard work instructions, and teach others to development them when necessary.
  • Must be able to adapt in a fast-paced environment.
  • Must have supervisory experience and always demonstrate a professionalism.
  • Must have experience managing team members with objectivity and fairness.
  • Possess and exhibit good interpersonal skills (oral and written).
  • Knowledge of inspection techniques and equipment along with experience in a manufacturing environment are valuable assets for this position.
  • Bachelor’s degree preferred.
  • Must have at least two years of quality containment experience.
  • Proficient in Microsoft Office.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

POST DATE

09/23/2022

EXPIRATION DATE

10/07/2022

WEBSITE

qicquality.com

SIZE

500 - 1,000

FOUNDED

1999

CEO

SALEM KHALAF AL MANNAI

REVENUE

$50M - $200M

INDUSTRY

Insurance

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