OUR STORY

Who are we, really?

Sometimes the best things start out in the garage. For QC Supply, it was a small one located in Schuyler, Nebraska. QC Supply was founded in 1982 with the simple goal of helping people grow. Over 40 years later, that's still at the heart of what we do. With our home base remaining in Schuyler, we went from a small-town operation to a nation-wide distributor by daring to explore the future of farming.

We give a crop.

Your work is more than just a job. It's a lifestyle, and we're dedicated to matching your commitment. Got a question that needs answering? We've got your back; stop by one of our locations or call our live Customer Service Team. Is there a problem that needs fixing? We'll discover solutions alongside you. At QC Supply, we provide support, service, and products for today and tomorrow's needs. Growing out of a garage and into thirty locations, three regional distribution centers, local service departments, and a US-based call center takes grit. You take pride in your farm. We take pride in our commitment to personalized care. Because at the end of the day, this is all about you.

YOUR PASSION

QC Supply is looking for an experienced Retail Store Manager. The ideal candidate will be responsible for managing all operational and team member aspects of a specialty retail agriculture store. Primary duties include driving sales and profit, building the team, building customer loyalty, and leading execution of company standards. This position is also responsible for promoting a safe and productive work environment for all team members, customers, and vendors, as well as training team members on the appropriate application of policies and procedures.

Role and Responsibilities

It is essential that the Retail Store Manager be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends as dictated by business needs
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures
• Take the initiative to support selling initiatives and build customer loyalty
• Drive sales and profit. This includes driving top line sales, creating and modeling behaviors to support a culture of selling, executing merchandising initiatives, expense control, profit/loss management, as well as protecting company assets and reducing shrink by adhering to loss prevention standards
• Building the store team. This includes hiring/staffing decisions, retention, managing the schedule and payroll management, training and development, succession planning, performance reviews and counseling, and maintaining a safe and productive work environment
• Lead execution of QC Supply Company standards. This includes store presentation standards/processes, inventory management, freight movement, pricing/promotional activities, loss prevention, procedural audit compliance, as well as planning and delegation of daily tasks
• This position is required to perform a combination of the following duties during their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Store Manager be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
  • Handle and resolve customer complaints/issues and ensure the customer has a positive shopping experience
  • Perform opening and closing procedures
  • Operate cash register/computer
  • Supervise cash handling procedures
• Follows high quality and performance standards
• Complete other tasks as assigned by management

Qualifications and Education Requirements

• High School diploma or the equivalent is required
• Bachelor's degree in Business Administration or related field preferred
• Minimum of 2 years retail leadership experience is required
• Must be 18 years of age or older and possess a valid driver's license

Technical Knowledge

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred
• Profit/Loss, scheduling, shrink control, payroll management, staffing, hiring, supervising and counseling experience is preferred

Preferred Skills

• Proven ability to work cross-functionally
• Ability to communicate effectively with team members and customers
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
• Strategic thinker able to identify long-term opportunities and trends
• Creative thinker and problem solver
• Excellent written and verbal communication skills
• Ability to deal with fast-paced environment and stressful situations

Additional Notes

This position is non-sedentary. Being visible, accessible to, and communicative with team members throughout the store is essential, as is the ability to train and cover for team members to fulfill customer service needs. It is essential that you have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely; to operate all equipment related to this position's job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. You must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):

• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
• Ability to occasionally lift or reach merchandise overhead
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
• Ability to move throughout the store for an entire shift
• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment
• Ability to read, write, and count accurately to complete all documentation
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers
• Ability to process information / merchandise through the point-of-sale system
• Ability to successfully complete all required training
• Working environment is generally inside with moderate noise, but must have the ability to work outdoors in adverse weather conditions as needed
• Store Managers do not work standard shifts and are required to work whatever hours are necessary to fulfill their job duties

Benefits (Full-time roles only)

Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance, Flex Spending Account, Health Savings Account, paid time off (PTO), paid holidays and 401k match available after eligibility requirements are met.

AAP/EEO Statement

QC Supply is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.