• Provides BU Support, resolving issues not requiring extensive business / system knowledge.
• Communicates incident status / clarifies issues with business partner. Escalates incidents to seniors where business process and extensive system knowledge is required.
• Resolves application incidents and problems that require app code and/or op modifications such as lower complexity software problem resolution, training issues and documentation, and data problems requiring moderate business analysis, extensive business, and/or system knowledge.
• Responsible for a liaison role between the business and IT services providers to ensure functional specs are understood and they have what they need to develop their tech specs.
• Analyzes issues to be solved within an enterprise and helps provide solutions to meet the desired business outcomes through the use of IT
• Understands and documents business requirements and user requirements to ensure system designs meets business needs.
• Ensures knowledge transfer to the support organization occurs prior to system go-live.
• Schedules and communicates the system go-live date.
• Develops and/or update documentations and training materials. -Ensures IT and SOX compliance is covered.
• Documents functional requirements that describe the system, process, or product to fulfill business requirements.
• Responsible for functional design of application systems across all technologies and platforms.
• Translates user requirements to process and data requirements.
• Converts specifications about business problems into sequence of detailed programming instructions to solve business problems through automation support.
• Constructs program flow charts to describe the processing of data and development of precise steps and processing logic across all platforms.
• Provides broad understanding of platforms and applications across all technologies.
• Functions as an IT advisor to the business units.
• Oversees and guides the team of Business Analysts I, II

• 6 years of experience required

Our client is a leading Airlines organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. 

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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