Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time. Job Summary We are seeking a highly organized and detail-oriented Sr. Operations Analyst for Wholesale Systems to serve as the main point of contact between the Wholesale business and information technology teams. This individual will drive requirements gathering, road mapping, enhancement prioritization, and EDI partner integrations for key systems such as Salesforce, NetSuite ERP, and Looker. They will collaborate with subject matter experts within the Wholesale team to identify and fulfill technology needs and oversee the quality assurance process. Reporting to the Senior Manager of Sales Operations, this role will ensure effective communication and escalation of any issues to executive leadership. Job Description In this role, you will… Act as the primary liaison between the Wholesale business and information technology teams, ensuring clear communication and collaboration. Drive requirements gathering, road mapping, and enhancement prioritization for key systems, including Salesforce, NetSuite ERP, and Looker Oversee and manage EDI partner integrations, working closely with technical teams and Wholesale partners. Collaborate with subject matter experts within the Wholesale team to identify unmet technology needs within the focus systems and develop solutions. Understand and document the business needs of the Wholesale group and work with information technology teams to translate business needs into technical requirements for implementation by the IT team. Own the quality assurance (QA) process, ensuring that implemented solutions effectively meet business needs and are compatible with existing systems. Communicate the status of work in progress to executive leadership and escalate any issues as needed. To be successful, you’ll need… Bachelor’s degree in business, Information Systems, or a related field At least 3 years of experience in program or project management, preferably within a Wholesale or Retail environment Exceptional executive presence and excellent communication skills with proven ability to communicate verbally or in written correspondence. Familiarity with EDI (Electronic Data Interchange) and experience managing partner integrations is highly preferred. Experience with Jira, Salesforce, NetSuite ERP, and/or Looker systems is a huge plus. Our ideal candidate is… Strong analytical and problem-solving skills with a proven ability to think programmatically. An experienced or up-and-coming project/program manager with their process for managing projects and delivering timely results. Ability to understand business operations and identify technology solutions to meet needs, particularly within Salesforce, NetSuite ERP, and Looker systems. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Detail-oriented and highly organized, with a focus on quality assurance and timely delivery If you’re still reading and you check these boxes, we can’t wait to hear from you! If you have some but not all, we encourage you to apply and tell us why you’re a great fit for our team. BENEFITS AND PERKS Medical, Dental, Vision 401(k) Match Flexible PTO Market Money Earn a Mattress Purple Swag Amazing Purple Products WHY WORK AT PURPLE? Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort. Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you. Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events. Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Purple is the leader in comfort innovation technology. Our purpose is to improve lives through innovative comfort solutions. To us, comfort means more than just great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind "Career in Comfort" because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. Join with us as we add to our team of exceptional individuals who will help us take over the world of comfort - one mattress, pillow, and cushion at a time.