Front Desk Receptionist/Patient Concierge

The Director of First Impressions!

Duties/Responsibilities:

• Welcomes patients and visitors to the Pure Plastic Surgery office by greeting them in person and on the phone. Answering inquiries or referring questions to other staff members.
• Answer leads and logging them in a timely manner.
• Confirm all patients, as well as call list provided.
• Schedule appointments.
• Collect payments.
• Scan documents.
• Send documents via HelloSign.
• Send welcome packages.
• Take inventory of snacks and office supplies.
• Prepare office for the day (turn lights on, etc).
• Maintain reception areas in a neat and orderly condition.
• Take care of Ipads.
• Assist staff as needed.

Required Skills/Abilities:

• Approachable personality and demeanor to work with the public and assist patients in a professional, friendly manner.
• Basic office skills such as typing, computer and filing.
• Good organizational skills and the ability to prioritize workload.
• The ability to learn new skills quickly, retain information trained on and apply skills learned on a continuous basis.
• Sense of ownership of role and accountability.

Education and Experience:

• Graduate of a certified medical office training course preferred.
• High school graduate or equivalent required.

 Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Full Time – Hours are typically Monday – Friday 8:30am-4:30pm - Occasional Saturday hours on a rotating basis. Competitive hourly rate!