Administrative Assistant

ABOUT ACW

Adobe Care & Wellness (ACW) is an organization whose culture is based on inclusivity and guided by a driving mission to positively impact the lives we touch. Founded in 2018, ACW is a woman-owned business, recognized as one of the fastest-growing companies in Arizona as well as a Phoenix Business Journal’s “Best Places to Work.” Based out of Phoenix, AZ with satellite locations in multiple states, ACW is an integrated health solutions company that specializes in customizing programs for insurance groups, providers, hospitals, and families offering case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. ACW is the only fully integrated healthcare provider in the nation offering top-tier, meaningful medical services with a variety of service lines. As we continue to expand and serve those in need, we are looking for people who want to make a difference.

POSITION SUMMARY

As the Administrative Assistant, you will be supporting the Physician Engagement Team to contribute to the success of the program and create and support stable relationships between physicians and Adobe Care and Wellness. In this role, you will be responsible for all administrative duties that support establishing and maintaining relationships with providers in the surrounding areas. In this Administrative Assistant role, you may be asked to support the coordination and planning of community events in and around AZ and NV. With this, you may be asked to work the occasional evening or weekend or have overnight travel. 

This position typically reports to our Phoenix Office (16^th St and Glendale Ave), Monday-Friday, 8a-5p. 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Support the Physician Engagement Team and provider relations department by performing tasks related to the organization by accomplishing related results as directed and updating appointment calendars. 
• Helps in event planning for company events while working closely provider relations team. 
• Work collaboratively within a team setting to provide positive patient outcomes.
• Makes travel arrangements for PR staff such as booking flights, cars, and hotel or restaurant reservations.
• Creates memos, correspondence, reports, and other documents when necessary.
• Captures meeting minutes with assigned duties and follow-up timelines.
• Contributes to team effort by accomplishing related results as needed.
• Demonstrate a positive and professional attitude in providing customer service and quality care.  
• Ability to manage sensitive information in a confidential manner.
• Excellent written and verbal communication skills.
• Diligence and accuracy.
• Problem-solving and analytical skills.
• Adapts to changing business needs, conditions, and work responsibilities.
• Additional duties as assigned.

SKILLS & QUALIFICATIONS

• Proficiency in Microsoft Office applications including Microsoft Word and Outlook, with exceptional knowledge of Excel and PowerPoint.
• Strong organizational skills with the ability to multitask.
• Identify and resolve problems in efficient and effective ways.
• Ability to manage sensitive information in a confidential manner.
• Excellent written and verbal communication skills.
• Diligence and accuracy.
• Problem-solving and analytical skills.
• Adapts to changing business needs, conditions, and work responsibilities.
• Bilingual (English/Spanish) is preferred.
• Experience in the care of the elderly in some geographic regions is preferred.
• Experience in home health, physician’s office, or public health is preferred.
• Knowledge of HIPPA regulations.
• Knowledge of CMS guidelines.

EDUCATION, LICENSES, & CERTIFICATIONS

• High School Diploma or equivalent required. 
• Associate degree or other college experience preferred. 

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Continually required to walk.
• Frequently required to sit. 
• Frequently required to climb, balance, bend, stoop or kneel.
• Continually required to talk or hear.
• Potential exposure to outside weather conditions.
• Potential exposure to extreme heat or cold (non-weather).
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and /or move more than 40 pounds.
• Must be able to physically perform the essential duties of the position which include lifting 40 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing. 

EQUAL EMPLOYMENT OPPORTUNITY

ACW is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.