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Regional Director-Puget Sound Hearing
Sonova Washington, DC
$218k-327k (estimate)
Full Time | Business Services 2 Weeks Ago
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Sonova is Hiring a Regional Director-Puget Sound Hearing Near Washington, DC

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Washington, United States

Regional Director-Puget Sound Hearing

Sonova Audiological Care is looking for a Regional Manager in Washington State
As our Regional Director, you'll spearhead our vision by showcasing your exceptional leadership, coaching, and mentoring skills. Your business acumen will drive the success of our retail hearing healthcare operations, ensuring our team exceeds all budget goals. This role is not just about management; it's about unlocking the full potential of our talented staff. By focusing on talent management, you'll play a pivotal role in shaping the future of our business and empowering our team members to thrive. Join us on this rewarding journey where every day presents new opportunities for growth and impact. If you're passionate about making a difference and ready to lead with excellence, we want to hear from you!
Position Summary
Lead and direct a team of Hearing Care Professionals Patient Care Coordinator Managers and support staff in a region to achieve sales budget, profit, exceptional customer/patient experience, and assigned KPIs. In this position, the Regional Director will showcase their leadership, coaching, mentoring skills, and business acumen to manage a team of retail-hearing healthcare employees to meet all budget goals. Talent management remains a key focus to driving the success of the business. The ideal candidate must reside in Washington state.
Responsibilities & Duties
  • Direct sales efforts to achieve revenue targets, Gross Margin, LCM & all applicable sales KPIs, including but not limited to ASP, help rate, and same-day help
  • Manage, coach, and develop a team of Hearing Care Professionals and support employees, including selection, hiring, development, and performance management
  • Motivate and inspire the team to enthusiastically embrace the policies and procedures of Sonova Audiological Care US
  • Ensure all employees are compliant with Sonova and Sonova Audiological Care policies and procedures, local and global, including HIPAA, licensing, and billing requirements of all dispensing employees
  • Ensure all employees delivering Sonova Audiological Care patient and sales process including but not limited to Cycle of Sales; BLINK; Audiological requirements
  • Work cross-functionally with other leaders to execute all Talent Management initiatives including development, appraisal, succession planning, performance management, and other KPIs such as rVTO & ILRR
  • Lead HearMe strategies to improve engagement across the region to achieve a positive sustainable engagement score
  • Ensure adherence to all Sonova D&I principals
  • Maintain a working knowledge of significant developments and trends in the industry including Competitors Intel, Telehealth, Omnichannel, and online sales
  • Partner with Real Estate, Facilities & Branding to execute portfolio management initiatives such as openings, closures, renovations, refreshes, and other capital projects
  • Experience in transition and integration of new clinics and employees through acquisition or greenfield
  • Maintain and promote a culture that is consistent with the values and vision of Sonova
  • Assist the Senior Director of sales with strategic projects
  • Operates in compliance with all local, state, and federal laws
  • Other duties and responsibilities as assigned
Job Qualifications
Education:
  • Bachelor’s Degree or Equivalent Experience required
MBA, preferred
Industry/Product Knowledge Required:
  • Hearing Healthcare, Medical Retail, Retail
Skills/Abilities:
  • Excellent professional verbal, written, and virtual communication
  • Marketing and promotion experience
  • Solid analytic and problem-solving skills
  • Strong leadership, coaching, mentorship, and counseling skills
  • Multi-unit management experience
  • Experience with Microsoft Office and Outlook, especially PowerPoint & Excel
Work Experience:
  • Minimum 2 to 3 years of relevant multi-unit management experience
  • Previous business management experience
  • Hearing Healthcare management experience a plus
  • Proven marketing, sales, and business growth success within a high-touch customer-focused environment
Travel: 75%

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$218k-327k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

06/22/2024

WEBSITE

sonova.com

HEADQUARTERS

AURORA, IL

SIZE

3,000 - 7,500

FOUNDED

1947

REVENUE

<$5M

INDUSTRY

Business Services

Related Companies
About Sonova

Over 20% of the worlds adult population is affected by hearing loss. At Sonova, we consider this number to be too high, and envision a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. Since the foundation of our company in 1947, we have been on a mission to become the recognized innovation leader in the global hearing care market. We are committed to offering the most comprehensive solutions from hearing aids to cochlear implants to wireless communication solutions to treat all forms of hearing loss and improve quality of life, as well as mas ... ter the most challenging hearing situations. Our brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova cover the entire hearing spectrum. With a presence in over 100 countries and a workforce of over 14,000 dedicated employees, we leverage our global infrastructure and local roots. We aim for a work environment and culture that fosters a good balance of family and work life for both men and women. We are therefore pleased that 39% of our management positions are filled by women and that 63.5% of our employees are female. Furthermore, 45% of our employees belong to Generation Y (born between 1979 and 1994). By supporting the Hear the World Foundation, Sonova pursues its vision of a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. For more information please visit www.sonova.com and www.hear-the-world.com or contact us via hr@sonova.com. More
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