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Operations Manager
Temporary | Social & Legal Services 9 Months Ago
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Public Health Solutions is Hiring an Operations Manager Near Brooklyn, NY

Company Overview:

Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory, and support vulnerable New York City families in achieving optimal health and building pathways to reach their potential.

As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. To learn more about our work, please visit healthsolutions.org.

Position Summary:

This position will be responsible for coordinating activities related to PHS Sexual and Reproductive Health (SRH) Center program deliverables, including program planning, implementation, monitoring, and reporting, as well as general operations of PHS SRH Centers and ensuring compliance in accordance with federal, state and city guidelines and policies.

This position reports directly to the Director of Sexual and Reproductive Health Centers. Works collaboratively with the Center Director, Medical Director, Patient Accounts Supervisor, Patient Accounts Associate, and IT Systems Manager.

Major Responsibilities:

Program Management:

  • Creates and maintains work plans for new and on-going projects, including documenting tasks, timeframes, assigned responsibilities and status. Monitors progress against work plans; supports other staff as needed in understanding and meeting timelines. Troubleshoots and addresses problems when delays occur.
  • Supports implementation of services/projects including documenting all necessary policies and procedures, system set-up, staff training and ensures smooth transition of the on-going program management to the Center Director.

Quality Assurance/Compliance:

  • Monitor and ensure all SRH Center compliance requirements, including quarterly compliance reports, quarterly quality assurance meetings, staff trainings, chart audits and requirements related to the 340B program.
  • Ensure annual equipment audits, including contacting company, obtaining renewed contract, and scheduling the visits.
  • Maintain monthly Medicaid exclusion and provider review files.
  • Prepare meeting minutes and reports as directed by the Director of SRH Centers.
  • Other duties as directed by the Director of SRH Centers.

Credentialing:

  • Maintain CAQH database, licenses, and monthly attestations.

Purchasing/Fiscal:

  • Assist with health center supply maintenance including ordering and necessary follow-up of orders, including monthly inventory audits.
  • Coordinates with PHS Director of Facilities and Director of Purchasing to maintain central office and health facility supplies and equipment.
  • Manages vendor relationships, including monitoring of cost and renewal of contracts.
  • Follows-up and resolves problems with invoices. (Works directly with AP and Purchasing to resolve invoicing issues).
  • Order and maintain MetroCard supply.
  • Completes quarterly time & effort report as part of quarterly fiscal close-out.
  • Facilitates authorized signature process for all linkage agreements, contracts, and required forms.

Qualifications and Skills:

  • Bachelor’s degree required; Master’s degree in a health-related field preferred.
  • Excellent analytical, computer and communication skills.
  • Administrative experience in a fast-paced environment.
  • Experience working in primary health care preferred.
  • Experience working in sexual and reproductive health care preferred.
  • Excellent organization skills to handle and organize many tasks at any time
  • Basic office practice and computer knowledge and experience
  • Confidentiality (to handle legal, clinical, personnel issues and communications by the Director)
  • Excellent verbal communication skills, including ability to maintain proper level of communication with various levels of staff and external agencies
  • Excellent writing skills, including ability write reports to funders and stakeholders.

NOTE: All applicants must comply with PHS’ vaccination policy. Effective October 1, 2021, employees will be required to provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine). 

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, lesbian, gay, bisexual and transgender individuals, and veterans.

Job Summary

JOB TYPE

Temporary

INDUSTRY

Social & Legal Services

POST DATE

07/21/2022

EXPIRATION DATE

11/03/2022

WEBSITE

healthsolutions.org

HEADQUARTERS

LONG ISLAND CITY, NY

SIZE

500 - 1,000

FOUNDED

1957

TYPE

NGO/NPO/NFP/Organization/Association

CEO

REETA STUART

REVENUE

$200M - $500M

INDUSTRY

Social & Legal Services

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About Public Health Solutions

Public Health Solutions is a nonprofit firm that develops, implements and advocates dynamic solutions to prevent disease and improve community health.

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The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.

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