183 Front Desk Coordinator (Medical Office) Jobs in Austin, TX
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PSA Ambulatory Surgical Center of Austin LLC is Hiring a Front Desk Coordinator (Medical Office) Near Austin, TX
Description
Job Summary
The position requires strong communication skills and is customer service-driven. The Front Desk Coordinator serves as the initial point of contact for all incoming patients. The Front Desk Coordinator is responsible for ensuring that patients feel welcome and are properly greeted. They should be well composed in both their appearance and demeanor and maintain a soft and even temperament when dealing with issues of a personal nature.
Detailed Responsibilities
- Check patients in, print out medication list and provide necessary paperwork
- Collect co-pays and collect on balances. Have patient set-up for recurring credit card payments for balances, if needed, and process payment plans per protocol.
- Prepare schedule one day in advance to determine balance accuracy and notify patients who need to be on a payment plan.
- Document all payments and non-payments on the schedule and give to manager at end of day.
- Verify demographics with patients and update as necessary.
- Enter all appropriate patient demographics into corresponding EHR/EMR
- Have all patients sign Opioid contract, and LOP patients sign LOP Lien.
- Scan paperwork into appropriate systems.
- Confirm appointments
- Send referral letters.
- Retrieve procedure cost estimate from S-FAX.
- Answer incoming calls and on daily basis check phones for messages, messages in the EMR/EHR, and email systems.
- Maintain up-to-date HIPAA information in patient’s chart.
- At all times, keep reception, waiting area and workstation tidy and professional.
- Maintain patient confidentiality.
- Other duties as assigned
- Travel as needed
Benefits
- Medical, Dental, Vision
- Short Term & Long Term Disability
- Life Insurance (Self, Spouse, Child)
- 401(k) Employer Match
- 2 weeks PTO 9 Paid Holidays Annually
- Employee Assistance Programs
Requirements
Education and Experience/Technical Skills
- High school diploma or equivalent
- A minimum of one-year experience in a customer service position
- Proficient in MS Word, Excel, PowerPoint and Outlook
Other Position Requirements
- Organized and detail-oriented
- Customer oriented
- Possesses excellent written and verbal communication skills
- Ability to multitask in a fast-paced environment and meet deadlines
Job Summary
Full Time
$37k-48k (estimate)
11/12/2022
03/01/2023
The job skills required for Front Desk Coordinator (Medical Office) include Customer Service, Credit Card, Communication Skills, Life Insurance, Verbal Communication, Employee Assistance Programs, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Coordinator (Medical Office). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Coordinator (Medical Office). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Coordinator (Medical Office) positions, which can be used as a reference in future career path planning. As a Front Desk Coordinator (Medical Office), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Coordinator (Medical Office). You can explore the career advancement for a Front Desk Coordinator (Medical Office) below and select your interested title to get hiring information.
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Quotes from people on Front Desk Coordinator job description and responsibilities
Avoid relying on external validation.
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Maintain a 90% response rate or higher.
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Create a positive author mindset.
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Be transparent about all processes and know when to let go.
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