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Description
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Remote Type & Schedule
This position has the capability to be fully remote.
Note: Our Service Desk operation is 24x7. All prospective candidates MUST have shift flexibility to work all shifts (days, afternoons, midnights, weekends, holidays)
Job summary
The Service Desk Coordinator will be primarily responsible for handling level 1 and some level 2 support calls, as well as troubleshooting computer hardware issues, desktop operating systems, other application issues. Our perfect candidate will possess a great degree of customer service skills and be able to effectively communicate with clients/customers and to follow through on all work assigned.
Summary of essential job functions
Requirements
Minimum Qualifications
Preferred Qualifications
Full Time
IT Outsourcing & Consulting
$49k-60k (estimate)
09/22/2022
08/10/2023
provinet.com
TINLEY PARK, IL
25 - 50
1991
Private
DONNELLE CRAFT
<$5M
IT Outsourcing & Consulting
ProviNET Solutions offers cloud hosting, IT consulting, employee outsourcing, digital and telecom phone systems.
The job skills required for Service Desk Coordinator include Troubleshooting, Customer Service, IT Support, Operating System, Active Directory, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Coordinator positions, which can be used as a reference in future career path planning. As a Service Desk Coordinator, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Coordinator. You can explore the career advancement for a Service Desk Coordinator below and select your interested title to get hiring information.