Description

Victorian Village a Continuing Care Senior Community in Homer Glen, IL is seeking a Concierge, Part Time. The primary purpose of your job position would entail greeting visitors and directing them where to go, assisting with deliveries, light phone work, screening employees & visitors when they arrive.

Schedule available: Monday, Wednesday and every other weekend (Saturday and Sunday) at 9:00AM to 5:30PM.

Summary of essential job functions:

• Contact clients (and family when possible) daily to ensure that the client is receiving services as requested and to ascertain any additional needs.
• Respond to requests/needs when identified through voicemail and/or other communication methods established.
• Ensure each new client’s room is in welcome condition before admission.
• Coordinate with Admission Director to ensure all required paperwork is accomplished within the required timeframe.
• Excellent customer service skills/interpersonal interactions.
• Concierge is aware of and supports the mission of the organization as shown by their actions while on duty.
• Attitudes and actions demonstrate personal responsibility for customer satisfaction.
• Ensure that resident’s rights to fair and equitable treatment, self-determination individuality, privacy, property and civil rights, including the right to wage complaints, are followed.

Requirements

• Minimum of 1-2 years of Receptionist experience.
• High School graduate or equivalent.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with residents and staff.

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