Electronics Repair Technician

Who is Protegis?

• At Protegis we are building the best fire protection and safety company in the industry.
• Our purpose is to protect people and property from fire risk, and we live by our customer promise:
  • What we do matters: we do it right
  • We make it easy for you through transparency & communication
  • We are there for you with 24/7 responsive, on-call service
• We take pride in what we do, we strive to meet and exceed customer expectations every day, and work as a team to succeed.

Why work for Protegis?

• Competitive wages with ability to earn more as you learn more.
• M-F, no weekends
• Team-oriented, customer-focused culture
• Comprehensive benefits package: medical, dental, vision, short term & long-term disability, Flexible Spending Account, Healthcare Savings Account
• 401k
• We believe in the value of diversity -- Equal Opportunity Employer

Overview:

The Lab Repair Technician is responsible for repairing a variety of Fire Alarm Systems from component level repairs to cleaning smoke detectors, pull stations, strobes and any other applicable devices pertaining to a Fire Alarm System. Must be able to test, diagnose, and identify problems within an alarm system and the best course of action to repair the problem. Must have good verbal and written communication skills to report findings, problems and solutions to the Lab Manager, Sales Department, and Customers when required.

Duties and Responsibilities:

• Must be able to identify parts of a Fire Alarm Panel.
• Repair and test defective parts of an electronic circuit.
• Test the functions of a Fire Alarm Panel.
• Learn new products and train other technicians when required.
• Offer technical support to customers when needed.
• Able to replace through hole and surface mount components.
• Repair parts efficiently without sacrificing quality workmanship.
• Able to work in a team environment to increase parts and knowledge of each panel.
• Email Sales Department about warranty results, items that are unable to be repaired, and any other issues with each order.
• Build Carts as required for testing and training purposes.
• Other duties as assigned

Skills and Knowledge:

• Associates Degree in Electronics, Information Technology, or job-related work experience.
• Knowledge in electronics repair industry.
• Able to identify electronic components and how to test them.
• Able to use a voltmeter, Weller soldering station and microscopes.
• Strong computer skills, specifically including Microsoft Outlook, Word, & Excel.
• Previous experience working in a team environment.
• Able to use tools required to perform repairs and testing.
• Strong written and verbal communications skills.
• Excellent organizational, time management and troubleshooting skills.
• Ability to prioritize tasks and follow up with supervisors on completion of tasks.
• Ability to stay focused and learn new equipment.
• Able to be a self-starter once a project is assigned.
• Must be able to lift 25 to 50 lbs.

Working Environment: Electronic Repair Lab

Compensation: Based upon experience

Benefits:

• Basic life policy and long-term disability provided for all employees at no cost
• Voluntary benefits: medical, vision, dental, life and short-term disability
• 401(k) available
• Paid vacation and holidays
• Tuition reimbursement program
• Possibilities for career development in a growing and dynamic company with a culture that actively promotes from within

*Employment is contingent upon successful completion of a background investigation.