Summary:

Duties:

• Provide administrative support to the CMO and EVP of Innovation while communicating with every department of the organization as well as clients, partners, and other stakeholders
• Manage calendar, schedule appointments with staff and clients, make meal reservations, coordinate conference calls, and organize travel plans
• Is responsible for managing follow up; including recognition pieces, thank you notes ,and gifts from CMO and EVP of Innovation to agents, staff, affiliates, and all other relationships as needed, using the @properties CRM for tracking purposes
• Conduct research, compile data, and prepare materials for presentations, affiliate and agent adoption, affiliate and agent participation, attendance, eTeam/lead programs, and other projects
• Perform general office duties, such as maintaining records, expense reports, and management of database systems
• Manage and reconcile certain company bank and credit card accounts and transactions
• Screen incoming calls and correspondence to determine their significance and respond independently when possible
• Manage client/agent complaints, and forward to appropriate parties as necessary
• Monitor CMO’s email, filtering out spam and acting on important requests and matters that require quick resolution
• Manage incoming and outgoing mail and messengered items
• Maintain relationship with external vendors, ensuring accounts, payments, and agreements are up-to-date and all involved parties are honoring contracts
• Keep organized system of electronic and hardcopy files of all contracts, documents, presentation, forms, etc.
• Is an @properties Christie’s International Real Estate ambassador, representing the culture, brand, and high level of service through the core values of Relationship, Innovation, and Excellence
• Maintain strict confidentiality regarding sensitive and private information
• Take on additional projects/job duties as needed

Qualifications:

• College degree preferred
• 3-5 years of high-level administrative work or training experience
• Microsoft office suite experience