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Director, Account Management
project44 Chicago, IL
Full Time | Logistics Services 6 Months Ago
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project44 is Hiring a Remote Director, Account Management

Why project44?

At project44 we’re on a mission - to make supply chains work. 

project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce. 

If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk.

Key Accountabilities

  • Develop and execute a strategy for customer revenue growth and retention across a set of existing project44 customers, reporting to SVP WW Account Management
  • Lead team of account managers to close every renewal and expand every account relationship, driving attainment of Gross Revenue Retention and Net Revenue Retention goals
  • Serve as an Account Management team and customer advocate working closely with project44 Professional Services, Customer Success, Customer Support, Product Management, and Engineering team members to ensure customer satisfaction and value attainment
  • Navigate cross-functional account groups and buying centers with your team to influence strategic decision makers and achieve desired business outcomes
  • Cultivate and manage senior business relationships and establish project44 as a trusted advisor
  • Manage complex sales processes and follow-through on commitments, and communicate relevant information to internal and external stakeholders on a timely basis
  • Leverage Salesforce and Force Management to develop accurate expansion, renewal and professional services forecasts on a weekly basis
  • Deliver against Key Performance Indicators (KPI) as aligned to V2MOM and Revenue Charter
  • Partner with the Marketing and Revenue Operations to ensure continuous pipeline development and sales process execution alignment
  • Continuously build, lead, and coach a team of Account Managers with the goal of improving individual skill sets, job satisfaction and employee retention
  • Establish a culture that encourages collaboration and motivates members to achieve their maximum potential
  • Build strong operational rigor around goal setting, measurement, and accountability

Requirements & Preferred Skills

  • PROACTIVE, DISCIPLINED and PERSISTENT personal style with an innate sense of urgency
  • High degree of intellectual curiosity with an inquisitive nature – you are a critical thinker who is always looking for a way to make things work better
  • Executive presence with strong intellect and an educated approach to delivering a BOD-level point of view regarding real-time transportation visibility solutions and business impact
  • Proven ability to present and sell complex SaaS/PaaS solutions in a Voice of the Customer context explicitly linked to business impact and value
  • Proven ability to effectively communicate and engage across the customer’s organization, from project-level business and technical team members to SVP/C-level executives
  • Proven ability to retain and capture new expansion business via successful whitespace mapping and sales journey execution leadership
  • Process-oriented approach to identifying, qualifying, negotiating and closing enterprise-level software subscription agreements in complex, multi-constituent enterprise environments
  • Dedication to the art and science of selling with defined sales methodology experience (Force Management/MEDDICC sales qualification methodology or similar)
  • 8 years of quota-beating subscription software sales/leadership experience – transportation management and logistics platform knowledge required
  • Willingness and desire to travel as necessary in support of individual sales activities and team success
  • Proficiency with various sales tools such as Salesforce, Tableau and Microsoft Office

Diversity & Inclusion

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More about project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences. 

p44 hires without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, or any other status protected by applicable law.

Interested candidates located in Colorado may contact recruiting@p44.com as it relates to regulation C.R.S. § 8-5-201

Job Summary

JOB TYPE

Full Time

INDUSTRY

Logistics Services

POST DATE

10/01/2022

EXPIRATION DATE

11/08/2022

WEBSITE

p-44.com

HEADQUARTERS

CHICAGO, IL

SIZE

200 - 500

FOUNDED

1992

TYPE

Private

CEO

JETT MCCANDLESS

REVENUE

$10M - $50M

INDUSTRY

Transportation

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project44 is a Software-as-a-Service platform that offers application programming interfaces enabling third-party logistics to connect with carriers.

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