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Business Analyst
ExcelaCom Colorado, CO
$88k-107k (estimate)
Full Time | Business Services 2 Weeks Ago
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ExcelaCom is Hiring a Business Analyst Near Colorado, CO

Business Analyst

Denver, CO

Who We Are:

Excelacom has a global presence in the consulting and technology solutions industry with a focus on Communications and Media providers. We collaborate with our clients to solve their complex business, technology and operational challenges through a combination of consulting expertise and telecom-focused solutions and products. Excelacom provides extensive experience in product development, IT consulting, telecom-focused software and managed services, as well as strategic management and thought leadership to steer our clients towards a successful business and technology transformation.

At Excelacom, we recognize that our most valuable asset is our people. We strive to create an environment where our employees can contribute their unique perspectives and grow individually and collectively. Our diverse and inclusive culture empowers our people to embrace their ideas and transform them into innovative solutions.

Who You Are:

This position is responsible for analyzing business operations and recommending solutions to align individual business functions with mobile organizational goals. This position will support a team of Product Managers, focused on delivering the product roadmap. This team is responsible for MVNO evolution and long-term strategic development with key Mobile Network Partners in close collaboration with business and technical organizations. Product Management ownership of eSIM/pSIM strategy, roadmap, development and quarterly forecasting. Determines user needs and requirements and recommends ways to improve process and systems. This role requires understanding of the structure, policies, and operations of an organization, and recommends solutions to improve general business processes and planning. Identifies, documents, reports and tracks issues and defects that do not support peak Customer Experience. Supports the process of translating business needs into formal technical requirement deliverables. The role will report to the Director, Mobile Products, but will operate in a highly matrixed environment with numerous key stakeholders.

At the Analyst-Level, you will be expected to contribute to the development of recommendations, business knowledge and technology awareness, provide meaningful input into client deliverables/proposals, and take ownership of assigned tasks. You will conduct research, collect data, and perform quantitative and qualitative analyses to support business solutions. Most importantly, you will embrace our firm’s brand and core values.

Role and Responsibilities:

You may work on various projects throughout your career with Excelacom. The roles and responsibilities noted below pertain to the specific role listed above.

  • Develops and maintains detailed requirements for project and development teams describing function, features and user experience.
  • Define and document customer journeys, customer experiences and processes, KPIs, best practices and measures that are aligned with organizational goals.
  • Asserts curiosity to lead activities like Design Thinking, Jobs to Be Done, LBGUPS, and experimentation needed to build Lean Business Case and ongoing, iterative learning to deliver desired outcomes to customers.
  • Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
  • Partner with technical stakeholders and MNO partner for leadership of Mobile network architecture delivery ensuring alignment with the strategy and requirements.
  • Closely collaborate with and orchestrate efforts across functions and teams, including engineering, UX, analytics, research, and product marketing.
  • Understand the structure, policies, and operations of an organization, and recommend solutions to improve general business processes and planning.
  • Compile, analyze, interpret, and present data related to current and future operation.
  • Create reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes.
  • Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis.
  • May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
  • In addition to delivering at the client site, you will occasionally be tasked in productizing Excelacom’s work, contributing to our Center of Excellence and intermittently working on Excelacom proposals to the client.

Required Qualifications

  • Bachelor’s degree required, preferably in Computer Science or related field
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio)
  • Strong math, written and verbal communication skills with an analytical approach
  • Ability to interact cross-functionally with various levels management and peers
  • Demonstrated ability to work independently and in a team-based environment
  • 2 years of prior business analysis experience
  • Ability to prioritize and organize effectively
  • Ability to handle multiple projects and priorities
  • Ability to analyze and interpret data
  • Ability to quickly identify business problems/opportunities

Preferred Qualifications:

  • Prior experience in Telecommunications, Media, or Cable is highly preferred
  • Experience in a professional office environment
  • Relevant internship experience
  • Basic understanding of SQL
  • The ideal candidate has a deep knowledge of wireless, cellular (3G, 4G, 5G), broadband, Wi-Fi, or in-home connectivity products, and a vision for how to leverage its strengths in wireless cellular and Wi-Fi capabilities to provide additional value to each customer’s Mobile experiences.
  • Experience with SAFe, Jira, Confluence (Chalk), Tableau, Gherkin a plus.

Compensation and Benefits:

For individuals assigned to work in Colorado, Excelacom is required to include a reasonable estimated compensation range for this role. However, final salaries will vary based on several factors, such as candidate’s level, qualifications, skills, competencies and proficiency for the role. An individual may be hired at the Analyst, Consultant, or Manager level for this role with each level requiring an increasing set of responsibilities. For regular full-time employees, the estimated salary range is from $70,000 to $95,000.

Our competitive salaries are just one component of Excelacom’s total compensation package for our regular full-time employees. Other rewards and benefits include: health, vision, and dental insurance, ancillary benefits, Life and AD&D insurance, 401k, and generous paid time off policies.

EEO Statement:

Excelacom, Inc. is an equal opportunity employer. Any decision affecting employment, compensation, promotion, or transfer will be based solely on personal qualifications and merit, regardless of sex, race, color, religion, gender identity, sexual orientation, marital status, national origin, disability, age, results of genetic testing, service in the military, pregnancy, childbirth or other related medical conditions or any other factor protected under applicable law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$88k-107k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

05/06/2024

WEBSITE

mail.excelacom.com

HEADQUARTERS

RESTON, VA

SIZE

25 - 50

FOUNDED

2000

CEO

MAJID NADERKHANI

REVENUE

$5M - $10M

INDUSTRY

Business Services

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